Becky B.
I placed an order on May 30th that…
I placed an order on May 30th that still states order is waiting for shipping details. I emailed them on 6/21/26 and 6/22/26 and have not received a response.
Nuage is listed under Clothing & Underwear.
Nuage (nuagewears.com) has 92 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 31 reviews with 1 star · Clear filters
Becky B.
I placed an order on May 30th that still states order is waiting for shipping details. I emailed them on 6/21/26 and 6/22/26 and have not received a response.
avera G.
I placed an order in May. It has been a month and I have not received my order. As far as I can tell, this business is a scam.
Kari B.
I placed an order on June1, 2026 and it is now June17,2026 and the status is “preparing for shipping “ I have emailed them twice with no answer - buyer beware
Response from NuageJun 18, 2026
Dear Kari, We are truly sorry for the frustration this delay and the communication gap have caused you. This is definitely not the experience we want you to have. To offer a bit of context, our NuCloud collection underwent a major product upgrade this June to ensure even better quality and comfort. Because of this high-demand upgrade, our fulfillment timeline for this specific collection is currently 10 to 15 business days. We also want to deeply apologize that our team missed your previous emails. We want to make this right immediately. Could you please reply here or send a direct message with the email address you used to place the order? We will locate your ticket and get back to you with an exact update on your shipment right away. Thank you for your patience and for holding us accountable. Best regards, The Nuage Team
Julianne Graff- H.
This is by fare the worst company I have ever dealt with the bra is so small it could fit only a child. I have emailed them and contacted them over 20 times with No reply. Nothing the ripped me off. I just wanted to exchange for a larger size. 50.00 down the drain.
Rachel de B.
Ruim drie maanden geleden een Tote Bag bestel. Al meerdere keren gemaild maar er komt een reactie dat het onderweg is maar er komt niks. Als je geld terug wil, ook geen reactie. Dit is echt een scam zo lijkt het! KOOP HIER NIKS!!!!!!
Iriet V.
Twee horloges beiden werken niet en kunnen niet retour!! Ze reageren beleefd op mail maar je hebt er niks aan. 90 euro weggegooid geld!!!
Judith E.
Take a longggg time to get it
Donna H.
Ordered a pre-selected pack of 5 panties in a size Large based on size guide. When they arrived, I opened the packages and tried on one pair. They do not stay up, constantly sliding down my body. Overall, way too large. Would like to return the remaining 4 that were not worn.