National Retail SolutionsReviews of nrsplus.com

4.4485 reviews
Administration & Services
Broad Street 520, Newark, New Jersey

National Retail Solutions

About National Retail Solutions

The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!

National Retail Solutions (nrsplus.com) has 485 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: nrsplus.com
Website: nrsplus.com
Category: Administration & Services
Location: Newark, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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National Retail Solutions reviews

485 approved reviews, newest moderated first

Justin K.
May 10, 2026
Sindy Garcia was very helpful while…
Sindy Garcia was very helpful while getting my register working again
Response from National Retail SolutionsMay 11, 2026
We're glad to hear that Sindy was able to assist you with your concern! We understand the importance of having quick and efficient customer service so your business does not have any disruptions. Please don't hesitate to reach out if you ever have any questions or concerns. You can reach us Mon-Fri at 973-438-3144. Thanks for the review!!
Santo Emilio R.
May 8, 2026
Sindy
Sindy Muchas gracias por su excelente servicio
Response from National Retail SolutionsMay 11, 2026
¡Gracias por la reseña y por mencionar a Sindy!
Mehul P.
May 5, 2026
My Experience with National Retail…
My Experience with National Retail Solutions has been frustrating and disappointing. this has been one of the worst business decision I've ever made. while the National Retail Solution is unreliable, overprice, and far from the "easy, all-in-one POS solution", it claims to be. It falls short in several important areas. Customer support is even worse. Getting help is difficult, responses are slow. and when you finally do reach someone, the issue often isn't resolved. for something as critical as a payment system, that level of support is unacceptable. On top of that the pricing is misleading, what looks affordable at first quickly turns into a pile of extra fees, and you don't get nearly enough value in return. Overall, I strongly regret choosing NRS. It's frustrating to use. poorly supported, and not worth the money. i would not recommend it to anyone running a serious business.
Response from National Retail SolutionsMay 8, 2026
Hi, Mehul! Our specialized teams have attempted to reach you and have been unable to leave a voicemail due to a full mailbox. Please give your representative a call or call us at 973-438-3144, Mon-Fri, so that we can ensure that the contact information we have in your profile is the most current. We are transparent about our pricing and are committed to resolving your concerns. Please give us a call so we can come to a resolution together!
Hany G.
May 1, 2026
as pos system is okay but customer care
as pos system is okay but customer servicers it is no good at all and waiting time on call too long and sometime no one answer and too much fee for service I keep calling and I have to many case numbers , your company still my money
Response from National Retail SolutionsMay 4, 2026
Hi Hany! We have experts investigating your concerns. We will be reaching out so that we can come to a resolution together! We strive to treat our customers like NRS family, so we will be following up with you to ensure resolution!
Rashmika
Apr 28, 2026
Swarupa 0819 help me a lot from…
Swarupa 0819 help me a lot from starting to replace my pos screen to installing it getting my back up data and as well as fixing my card system very polit, helping and solution on point thank you
Response from National Retail SolutionsMay 1, 2026
We strive to provide quick and efficient customer service so that there are no disruptions to your business. We're glad to hear that Swarupa was able to assist you with your concerns! Thanks for the review, Rashmika!
Brijal P.
Apr 28, 2026
She's so nice halp us for my pos
She's so nice halp us for my pos I like to talk with
Response from National Retail SolutionsMay 4, 2026
Thanks for the review! We strive to provide efficient customer service, and we're glad to hear that this is the experience you received!
EVERGREEN R.
Apr 20, 2026
ONE OF THE WORST CUSTOMER SERVICE.
ONE OF THE WORST CUSTOMER SERVICE. THEY KEPT CHANGING YOU EVEN YOU HAVE NO SERVICE. WHEN CALLED, THEY KEPT TRANSFERRING TO DIFFERENT DEPARTMENT. HORRIBLE COMPANY
Response from National Retail SolutionsMay 1, 2026
Hi! We strive to provide quick and efficient customer service! Please contact us at 973-438-3144, Mon-Fri, so that we can address your concerns and come to a resolution together.
Amit P.
Apr 12, 2026
Good work keep it up
Good work keep it up
Response from National Retail SolutionsApr 13, 2026
Thanks for the review, Amit! We strive to offer the best customer service, so that there are no disruptions in the growth of your business!

National Retail SolutionsReviews of nrsplus.com

About National Retail Solutions

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National Retail SolutionsReviews of nrsplus.com

National Retail Solutions reviews

Sindy Garcia was very helpful while…

Sindy

My Experience with National Retail…

as pos system is okay but customer care

Swarupa 0819 help me a lot from…

She's so nice halp us for my pos

ONE OF THE WORST CUSTOMER SERVICE.

Good work keep it up

About National Retail Solutions

About these reviews

More in Administration & Services, New Jersey

Alpha Capital Group

cardandbeyond.com

irtekaz.com

Rest Equip Club

National Retail Solutions reviews

Sindy Garcia was very helpful while…

Sindy

My Experience with National Retail…

as pos system is okay but customer care

Swarupa 0819 help me a lot from…

She's so nice halp us for my pos

ONE OF THE WORST CUSTOMER SERVICE.

Good work keep it up