The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!
National Retail Solutions (nrsplus.com) has 485 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
nrsplus.com
Website
nrsplus.com
Category
Administration & Services
Location
Newark, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 77% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Connected with apurvaroy
Excellent service
Very freindly
Very good experience talking to him
Response from National Retail SolutionsSep 3, 2025
Thank you for your kind words! We’re glad Apurva Roy could provide you with an excellent experience.
HE
Henry
Worst credit card company I’ve dealt…
Worst credit card company I’ve dealt with. Whenever there’s an issue or I need help I give them a call and talk to them about my problem and they say they’ll transfer me to someone else and I stay on the line for hours and they end up hanging up the call and that’s not the first time I’ve had them hang up on me, it’s multiple times and my issues are still not solved.
ZE
Zeze
Worst credit card/ register company
Worst credit card/ register company I’ve been a businessman for over 15 years and never had I had any problems with my other credit card company until I got a register with NRS. I had problems with the money that was going into my bank account it showed a whole different amount than what it showed on the register and it was missing. I called them multiple times to get it fixed and they said they were going to fix it. 4 weeks later and I still have the same problem every time I call they just hang up and don’t solve the issue. I’m sick and tired of calling them everyday and still not get anything solved and even when asking for a supervisor they won’t let you talk to one, they say they’ll transfer the call but they just end up hanging up.
EC
EL C.
Best customer service
Best customer service! I don’t remember the gentleman name but I appreciate his patience through this process. It’s took us 40 mins to resolve and he didn’t put me on hold, he was responsive and kept asking me for pictures and updates on my screen.
Thank you.
Response from National Retail SolutionsAug 19, 2025
Thanks for taking the time to leave a review! We’re so glad our team stayed with you through the process.
RD
roni D.
Hey I have big issue in nrs pos today…
Hey I have big issue in nrs pos today 8-16-2025 Rahul singh is helping me out so smoothly it’s nice to recommend for good growth.. thank you Rahul singh for help
Response from National Retail SolutionsAug 19, 2025
We’re happy Rahul was able to resolve your issue smoothly, Roni. Thank you for sharing!
RP
Ravinder P.
Disappointment
Hello,
If I had known that I would need to call over and over just to make my POS system work, I would have never purchased it.
I still do not have a portal login, and without it, I can’t do anything. Every time I call, I get transferred to the credit card integration department, where many people have no idea how the POS works.
For something as simple as making small changes or submissions, this process has become a nightmare. This feels like a betrayal of trust.
I trusted you and your company, but after paying so much, I am left frustrated. I still owe $750, and once that is done, I will cancel this service.
Shame on your company for making one business owner call so many times and still not receiving help. Enjoy the money you made from my time and frustration — it won’t last long.
I believe in God, and I know karma will take care of the rest.
— Ravi
Response from National Retail SolutionsAug 19, 2025
Hi Ravinder, we’re sorry to hear about your experience and appreciate you bringing this to our attention. We’re currently reviewing the details with our team to better understand what happened and trying to reach you at the phone number that we have on file. Please contact us at 973-438-3144, Monday–Friday, so we can address your concerns directly and work toward a resolution.
WP
William P.
I talk with swarupa
I talk with swarupa
She is give me good response
Response from National Retail SolutionsAug 19, 2025
Thank you, William! We’re glad Swarupa could assist you.
CU
customer
Fast & reliable service
Fast & reliable service
Response from National Retail SolutionsAug 14, 2025