NRG TransportationReviews of nrgtransportation.us

Great company to work with! Good communication from start to finish! Really recommend them

The best company. I enjoyed working with this company. Professional, who knows how to work. Thank you for good experience.Daniel Jackson best of the best

Great service, Got car moved on time.

I would have to say with a controlled crisis I was going through with my vehicle, Daniel made all of the matters so reassuring with the transportation of my car. He is considerate to your needs, a great communicator and very professional. I would always use his services when transporting. My car was to me at the time he said it would be and he was there and available from start to finish. I pray his business thrives beyond measure!

My car was picked up in Fort Worth and arrived safely in Houston as promised. The price was reasonable. There were a couple of challenges with the third party driver that delivered the car. Since my car was inoperable, it was difficult for the driver & my son to push the car into the driveway until the neighbor assisted. Also the driver forgot to remove the key from the ignition while he had the battery on the charger, so it is stuck for now.

SCAM company do not use, I lost $3,500 they changed the price by &1,500 more the day before, told me a lie about arrival date , had to spend $2,000 on rental. Do not use Bait and switch

I had an absolutely amazing experience working with Alex! From start to finish, the communication was clear, consistent, and professional. Response time was lightning fast—any questions I had were answered right away, which made the entire process smooth and stress-free. The estimate I was given was accurate with no surprises, and everything was handled exactly as promised. It’s rare to find this level of reliability and service these days. Highly recommend to anyone looking for a trustworthy and efficient car transport experience!

For the TLDR, never consider hiring these people. They were inconsistent on the quoted price and did not meet me at the time assigned. We were under signed contract and they were still unable to provide proper servicing. Here are some choice words that I would use to describe this company, Unethical, Liars, Deceptive, Repugnant, Despicable, Phony, Fraud, Fabricated, Irresponsible, Hypocritical, Cheat, Deluder, Vile, Villainous, Detestable, Abhorrent, Horrible, Terrible, No-good, Bad, Heinous, Wicked, Scummy, Lousy, Dysfunctional, Toxic, Unsupportive, Poorly Managed, Untrustworthy, Inadequate, Subpar, Awful, Futile, Ineffective, Unaccountable, Repulsive, Disgusting, Pitiable, Sickening, Oblivious, Uninformed, Clueless, Deflective, Foolish, and any other additionally negative comment that you would like to state. I was attempting to transport my vehicle from TX to OK, a short drive in relation to what it could have been. They quoted me one price, led me on to believe that I had a driver, let me drive the whole way there, and then let me know that I did not actually have a driver available for my services. James Kane was my dispatcher. I had to text them every time that I wanted an update. James, not once, never gave me an update on their own volition and time. James stated that the drivers were "not responding" to him. By the time he let me know, I had already travelled 4 hours on my own time to meet them at the contracted location at the assigned time. After stating such, he continued by letting me know that he would try to get a driver on the same day and if he was unable to, he would get a driver for the next day. He sent a text message that said, "The latest tomorrow yeap." I was understanding in knowing that things happen and faults happen as such. However, James was unable to find another driver for the day, so I not only had to pay for my own fuel and missed a day of work, but now I was having to stay a night in a town that I no longer had residence in. I was not too concerned with finding a place to stay but imagine had I not had friends to stay with. I would have had the cost of a hotel as well. James did not claim fault for the miscommunication or apologize for the additional time and money that I had to spend out of pocket. The conversation then continued by me asking, "Will they be here around 1-2pm" and James plainly stated, "yes." So I stayed another day with the hopes that he was not lying and misleading me. In the morning, I texted James again and he only, just then, sent me a screenshot of the messages he had sent a driver. The messages stated "Can you take it today?" as if James had not communicated that I needed delivery on that day prior to the day. The driver, of course, stated that they were unable to as such. I was maybe okay for another day if the charges were not going to increase. However, the conversation continued with him more than doubling my originally quoted price (230% increase). In that moment, I knew what kind of despicable company this was. James then tried to shift the blame onto the truck drivers. In that instant, I let him know that I no longer needed his services. After that, I drove home another 4 hours and am now left with finding another way to tow my vehicle after wasting 2 entire business days. Here are those words I would use to describe this company again, Unethical, Liars, Deceptive, Repugnant, Despicable, Phony, Fraud, Fabricated, Irresponsible, Hypocritical, Cheat, Deluder, Vile, Villainous, Detestable, Abhorrent, Horrible, Terrible, No-good, Bad, Heinous, Wicked, Scummy, Lousy, Dysfunctional, Toxic, Unsupportive, Poorly Managed, Untrustworthy, Inadequate, Subpar, Awful, Futile, Ineffective, Unaccountable, Repulsive, Disgusting, Pitiable, Sickening, Oblivious, Uninformed, Clueless, Deflective, Foolish, and any other additionally negative comment that you would like to state. Hopefully my comments and story steer you away from this company and communicate just how vile they are.