Novilla MattressReviews of novilla.net

We love our Novilla mattress and their customer service was exceptional!

Novilla customer service has been working with me for 2 months to fix my mattress , they were so kind to send me a topper for it to help , have yet to receive it , but I am sure it will work out ok , they have been kind and Curtis enough to help .

Bought two mattresses. One of the two we had an issue with initially and customer service was outstanding to quickly resolve.

We use the 2inch Ultra Soft Mattress Toppers in our Rv's. The mattress in both of our trailers are lot more comfortable now. Great addition for our Trailers. Queen size fit perfectly.

The Novilla mattress had great reviews as to why we decided to purchase our mattresses and have them delivered. We have always bought from a brick and mortar but didn't have a great outcome. We had a lot of pain every night with the previous mattresses but from day 1 after the 72 hours we haven't had any back pain and sleep all night. Absolutely the firmness and softness we both needed. Great support with one issue but they took care of it very quickly. Would buy from again in future for our guest room. Thanks Novilla

Very comfortable mattress! Definitely a good night's sleep while staying cool, instead of tossing and turning from being hot. Excellent customer service who answered my question promptly. This is a company who stands behind their products!

Had a slight inconvenience with a mattress I got from them and overall, the issue was resolved with little to no issue. 1 star is missing because it was all email-based communication and speaking on the phone would have cut the time down drastically. Solid company either way.

I was helped by Aring she had awesome customer service excellent manners new the product well. And solved my problem in a speedy manner. Love my mattress will definitely use this company again, very comfortable and great for my back. Just love it so much.