Katie
5 Star reviews of products are not accurate!!
I purchased the “Androgen Blocker” supplements from this company. After one month I saw no change so I continued to take the supplements. During the second month of taking these pills the hair on my face and neck got even darker and more corse, and the hair loss on my head got worse. This supplement is supposed to do the opposite. I understand though that different people may have different reactions. All of the reviews on their website are very positive and because of my very different experience I wanted others to be aware. I got the link to leave a review emailed to me by customer service, and left my own one star review. To this day, nearly a month and a half after I left the review it has not appeared on their website. They hand pick which negative reviews they want left on their products. Then the negative reviews that are on their website they comment and suggest that it’s the persons lifestyle or something of their doing instead of their product. Again I totally understand that different people have different reactions, but if I saw that some people had negative reactions to this supplement I might have thought twice.
Response from Nourished Natural HealthJul 1, 2023
Hi Katie, First of all - this is really disappointing and not something I am happy to hear at all. To let you under the hood a little bit, we have a review moderation process for every review that comes in (good or bad) to make sure we can resolve customer issues where possible so that everyone is happy before a review goes live. Sometimes when we get a review it's the first we are hearing of an issue and we want to make it right first and foremost. Typically, this moderation process will take between 3-5 business days to take place. In your case, it looks like the team unfortunately did not follow the correct process and I'm sorry about that. It can be challenging for them to keep up with the volume of reviews that we receive at times, but I've put this as the first thing on my agenda for Monday morning with them. I have personally gone in and published your review as I agree it's important that people see that we do not offer 'miracle pills' and results can definitely vary for each individual, especially if you don't do the work of understanding your root cause and treating it. Thank you for bringing this to my attention and if there's anything I can do to make it right, please reach out at [email protected] Tam.




