I emailed you yesterday morning to cancel whatever you are trying to send me and refund my card immediately. But instead, you ignore the email and ship anyways? Respond to your emails!
Response from Nourished Natural HealthOct 21, 2026
Hi Kirsty,
We're truly sorry for the frustration this has caused. We understand how upsetting it is to feel that your cancellation request wasn't addressed before your order shipped.
Our team will reach out to you shortly to review the situation and help you with the next steps. We apologize for the inconvenience and appreciate you bringing this to our attention.
GH
Glynis H.
This company uses deceptive tactics to…
This company uses deceptive tactics to entrap customers into signing up for subscriptions they never intended to purchase and then they make it very difficult to cancel the subscription by making you wait until the product is delivered before you can cancel the subscription that you never intended to order. OUTRAGEOUS! I can’t believe it’s legal! Beware!
Response from Nourished Natural HealthOct 21, 2026
Hi Glynis,
We're sorry to hear how frustrating this experience has been. Please know that it's never our intention to make anyone feel trapped in a subscription.
Our subscription pricing offers a discount compared to one-time purchases, and our policy is in place to prevent customers from receiving subscription discounts on orders that aren't intended to be part of an ongoing subscription.
As we explained in our previous email, we just need to wait until your current order is marked as delivered before we can proceed with cancelling your subscription.
Thank you for your understanding.
CH
Cheyann
Beware of Subscription
There needs to be more communication regarding the monthly subscription. I got charged again one month after I bought a 6-month supply, emailed them immediately, and they didn’t respond until hours later saying it was too late.
Response from Nourished Natural HealthMay 22, 2026
We’re truly sorry for the frustration and confusion this experience caused. We understand your concerns regarding the subscription renewal and the timing of the response you received.
This is certainly not the experience we want for our customers, and we appreciate you bringing it to our attention. We will be reviewing your case further, and a member of our team will be reaching out to work toward a fair resolution.
Thank you for your feedback; it helps us improve both our communication and customer experience moving forward.
JA
Jade
No Care, No Compassion, just about making money from those who are afraid and suffering.
I’ve already explained everything that went wrong. This company does not care about women, just about making money. What a scam too, I know they secretly put the subscription button in there so we would get confused and then it looks like us as customers did it on purpose. And then the refund policy is such a scam, if these pills messed up my body why the hell would I want store credit to continue shopping here!?! What a SCAM! Absolutely NO care, no Compassion, I was fooled but not again. Shame on this company and the people who run it, just seems like an easy way to take advantage of women who are scared and suffering and just want help.. Never again will I shop here or trust these freaking websites/companies. And what a joke how overpriced everything is, yeah thanks for taking advantage of us.
Response from Nourished Natural HealthMay 26, 2026
Hi Jade,
We’re truly sorry to hear about your experience and the frustration this situation has caused.
Please know that we do care deeply about our customers and never want anyone to feel unheard or taken advantage of. We would genuinely appreciate the opportunity to review your experience more closely and better understand what happened.
If you’re willing, please reach out to us directly with your order details and any additional information regarding your concerns and experience with the product. Rest assured, our team will take another look at this and work with you toward a fair resolution.
Thank you for taking the time to share your feedback, and we look forward to hearing from you.
TE
Tom E.
We Were Ripped Off, Like So Many Others
Like many others, my wife ordered a product and ended up on a subscription that she didn't realize she was being signed up for. After receiving more product than could be used, my wife called explaining that she didn't request the additional products and was given an RMA number to return it. She dropped it off at FedEx, we received the tracking number and confirmed that the return was received and signed for (we have the name of the person who signed for it). After 2 or 3 weeks, my wife called the company and requested information about her credit, and the person she spoke with was very unhelpful and refused to provide information to confirm the receipt of the return, despite the fact that we had the tracking number and the name of the person who signed for it when received back by NNH. This company is not legit. Despite the positive references, there are many others who have lost $$$ due to unfair trade practices. I am considering a class action lawsuit at this time, based on the number of those impacted like my wife. NNH personnel, do not bother responding to this message unless your intent is to undo the wrong that you've already caused by crediting our account for the product returned that your office signed for. If you're truly sorry, if there is a degree of integrity at NNH, simply make this right and stop taking people's money without their consent.
Response from Nourished Natural HealthMay 3, 2026
Hi Tom,
Thank you for sharing your feedback. I’m honestly ashamed that our support team has left you feeling frustrated and lacking support. What’s more, I really appreciate that it looks like you have done everything as requested on your end.
I will be jumping in to personally check that the correct process has been ffollowed and give you status update on our warehouse receiving your product. The minute that I can confirm that we will issue you with your credit, plus I’ll make sure the team sends through a discount code so your credit can go further with your next order.
Thank you for your patience on this matter and again my apologies that this has been your experience.
Gabe - CEO @ Nourished
AP
Amanda P.
Dishonest and Preying on People Who Are Looking for Hope
I ordered this almost two weeks ago. I have yet to receive it. I emailed twice, the first time reassuring me that “things happen” and that it’s beyond their control once it’s shipped, but email them again if I still haven’t heard anything.
I emailed again and got the exact same canned response from AI that I got the first time. I REALLY wanted to try and believe in this product. The shipping tracking goes nowhere, they don’t even tell you what company it ships through. It said 1-3 days and it’s been more than 10 at this point with no information. How businesses can prey on desperate people is sad and beyond me. I am so discouraged at this point. The dishonesty is truly upsetting.
Response from Nourished Natural HealthApr 7, 2026
Hi Amanda,
We're really sorry this has been your experience. We can completely understand why you’d feel frustrated and discouraged.
We took another look at your order, and it does show as delivered on March 29, 2026.
If you haven’t received it, please reach out to us again, and we’ll look into this further and work on a proper resolution for you.
We also want to acknowledge your experience with the responses you received. Please know that’s not how we want to come across, and we're really sorry it felt impersonal.
Thank you for giving us a try and for sharing this.
SL
Shana L.
Promised Subscription Change, Then Denied - Only Received Partial Credit After Return
In April 2025, I contacted Nourished Natural Health to cancel or modify my annual prepaid subscription. By that point I had accumulated far more product than I could use, and after taking the Androgen Blocker Plus for several months I had not seen any noticeable results.
According to the website, prepaid subscribers can change the product in their subscription. However, when I tried to do this through my account, the site repeatedly gave me an error. Because of this, I reached out to customer service for help.
The first response I received was very reassuring. I was told they would look into switching the product and follow up. Shortly after, they confirmed they could “definitely swap the products” in my subscription and asked which product I would like instead.
After I selected a new product, the response suddenly changed. I was told the system would not allow the change and that I would continue receiving the Androgen Blocker Plus through January 16, 2026. When I expressed confusion about the conflicting information, I was then told that because my plan was prepaid, product changes were not allowed after all.
The only workaround offered was to return unopened bottles for store credit. By that time I had accumulated 12 bottles, which corresponded to the full subscription timeline, so I returned them following their instructions.
Once the return was received, I was informed that 6 of the 12 bottles were considered expired and therefore not eligible for store credit, leaving me with credit for only half of the products.
What made this even more frustrating is that the expiration date on the bottles is located beneath a QR code sticker on the bottom. When you remove the sticker to check the expiration date, the printed date comes off with it and becomes distorted. This makes it difficult to verify the expiration date without damaging the label, which then appears to be used as a reason to deny credit.
In the end, despite contacting the company months earlier, following their instructions, and returning the products as directed, I received only partial credit for a prepaid subscription I had attempted to modify long before the products accumulated.
I would strongly encourage anyone considering a prepaid subscription to read the policies very carefully before committing.
Response from Nourished Natural HealthMar 11, 2026
Thank you for taking the time to share such a detailed account of your experience. I’m really sorry to hear how frustrating this situation has been for you. I can understand why the conflicting information and the outcome of the return process would feel disappointing, especially after you reached out early on to try to resolve the issue.
This certainly isn’t the experience we want anyone to have, and we’d truly like the opportunity to review this more closely. If you’re open to it, please reach out to our support team directly so we can look into your account and the return details again and work toward a fair resolution.
Your feedback is important to us, and it helps us improve both our processes and how we communicate with customers. We appreciate you bringing this to our attention and hope we can make things right.
JU
Jules
Cancellation
They hinge on you not canceling your subscription and making sure you can't get a refund. Charge you for fast shipping and then tell you they cant refund you because of the fast processing time for the fast shipping that you never ordered.
If you go to cancel your subscription there are quite a few 'are you sure?' pages and spam you have to continue clicking yes through in order to actually cancel.
Customer service says they are sorry for the outcome but obviously not otherwise the company wouldn't scam people this way.
Really disappointed they would create a system that takes advantage of people trying to better their health. I really wish this was a company I could recommend to people.
Response from Nourished Natural HealthFeb 23, 2026
Thank you for sharing your experience. I’m really sorry to hear how frustrating this felt, especially when you’re simply trying to take care of your health.
I want to address your concerns transparently.
Our subscription cancellation flow does include multiple confirmation steps. This isn’t designed to trap anyone — it’s there because a large number of customers in the past accidentally canceled when they intended to reschedule, skip, or adjust their delivery. We also use that space to offer options like delaying, swapping products, or updating frequency, as many customers prefer flexibility rather than fully canceling.
That said, cancellation should still feel clear and respectful. If it felt overwhelming or excessive, that feedback is genuinely valuable and something we take seriously.
Regarding express shipping, those orders are processed immediately so we can dispatch them as quickly as possible, which can limit changes once fulfillment begins. We would never intentionally add shipping that wasn’t selected, and we’re very happy to review your specific order to understand exactly what happened.
We are a small team deeply committed to supporting women’s health, and the last thing we would ever want is for someone to feel taken advantage of. If you're open to it, please reach out to us at [email protected]
with your order number so we can personally investigate and work toward a fair resolution.