NorweiganReviews of norweigan.com

Flight delayed in 2018 by around 12 hours, arrived in final destination next day. Refused compensation for no reason, so I contacted a company to help get it. They then dragged it out for long enough to be protected form bankrupt, only to have the case dismissed since I would get maximum 5 percent of the sum. Useless company that won't pay what they owe as they'll go bankrupt if they do.

The worst company I have used so far. Very hard to refund your money and you can not get money back in some cases you can get only their points, but you can use only 500 points per 1000 nok paid. They are canceling flights all the time. Also, good luck finding information on their website and if you call their call center some of the operators are inpatient so no use of them. All in all terrible company.

Booked flights from Copenhagen to Montpellier and return for July. Found out by coincidence they were cancelled, as relatives wanted to book same flights, but they were unavailable and definitely not sold out. They called up Norwegian and were told to tell us that the flights are cancelled. Shortly after, a “refund” and “change booking” option appeared in the app. I want to rebook to another destination. Pressed the change booking option, but it just kept spinning. Shut down the app, opened up and retried. Nothing happened. Tried the refund option. Same experience. And now the option, nor my flights, are available anymore in the app... Today, I’ve tried calling support two times. Waiting in line for 2 times 32 minutes to receive the message that they cannot take my call. I am obviously not going to book my new flights and rely on a refund as it is completely black-boxed what happens in their organization... Sad, sad, sad customer service, app experience and experience in general.

VARNING!!! Vi skulle åkt ner till Alicante nu i December -20 men det såg inte bra ut då nästintill alla flyg var inställda Norweigian skickade ett Email och frågade hur vi ville ha pengarna tillbaka då dom mycket väl visste att inga flyg skulle gå Jag fyllde i men det skulle jag aldrig gjort om jag visste att dom snodde alla våra 12000kr och sa att vi avbokat innan dom sa att det var ok ???? Vem har bett om att få ett Mail innan som gör så man blir förvirrad Fy vad lågt av dom😡🤬 Det är väl ingen normal människa som skänker alla sina respengar till flygbolaget utan att få något? Vi har flugit med dom förr och har boende i Spanien så inte är dom smarta heller! Nu ska vi kontakta Arn och Media för så här får det banne mig inte gå till 🤬😡 Skäms på er Norweigion 😡🤬👎🏼👎🏼

Very disappointed with Norwegian. My flights were cancelled in May 2020 due to Covid, I applied for a refund which was confirmed in July via email. Despite several efforts to claim the refund I still haven't received this, now it is December. Haven't heard from them at all since July despite trying to get in touch via phone and email, also via my bank who say because their payment platform uses bank transfer the payment is not covered by usual payment protection on credit / debit cards. Am still owed £482.50.

No refund. Reply after 6 months. wrote I could take it up with a 3rd party, but they wouldn't compensate regardless. Scam company

After 6 months I am still awaiting a refund from Norwegian Air for a cancelled flight back in March. I have been advised over the last 5 months that the refund is being processed. The latest update received today on contacting Norwegian's Customer Services Dept, is there was a technical error when processing the refund and I am now in a queue. This is appalling customer service especially when other airlines have refunded my cancelled flights within 2 months. Whilst I appreciate these are extraordinary times with the event of COVD, this is unacceptable and the reason I will no longer consider travelling with Norwegian for my 2-3 monthly trips to Spain.

Dårligste service Jeg har booket flybilletter direkte hos Norweigan med flyvning til Budapest. Flyet blev aflyst ca. 1 uge før planlagt flyvning den 1. april. Jeg har anmodet om at få refunderet flybilletterne og har også modtaget sagsnummer allerede den 30. marts. Men jeg har intet hørt fra Norweigan selvom det burde være nemmere når man booker direkte hos flyselskabet. Men det gælder ikke for Norweigan. Jeg har ellers været meget glad for Norweigan før, men det er sidste gang jeg bruger selskabet. Hold jer væk. Om jeg nogenside får refunderet billetprisen selvom selskabet efter lovgivningen er forpligtet er meget tvivlsomt.