Those who know use a registered agent service to start and maintain businesses. Northwest Companies are 900+ employees strong and maintain over 3 million businesses nationwide. All clients get dedicated Corporate Guides invested in your success.
Northwest Registered Agent (northwestregisteredagent.com) has 306 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
northwestregisteredagent.com
Website
northwestregisteredagent.com
Category
Legal Service Providers
Location
Spokane, Washington
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
EXCELLENT WORK! Getting my company started with them was a breeze! They took care of EVERYTHING. Customer service was on point! Responded to all my inquiries. I'm thrilled to have my LLC with NRA!
Response from Northwest Registered AgentAug 1, 2025
Thanks so much for the awesome review
Nicoline! We are so glad that you are happy with our services!
VT
Vladimir T.
Looks like a scam company
Looks like a scam company. Tried to order through them LLC registration. Before the sign up, it says this and that services are included, but... As soon as you start the sign up process, they are trying to charge you $39, $25, $99 extra for the "included" services. Even so you agreed to all of that, you will get unpleasant experience with bugs in their system and error messages popping up here and there all the way.
I would recommend to find another agent to help you with the LLC registration.
Response from Northwest Registered AgentAug 18, 2025
Hi Vladimir,
We believe really strongly that you should only pay for services you actually want, but we do have optional add-ons available for business identity services, expedited/ additional filings, etc. Most of our customers appreciate being able to select only what they need. Our price for LLC formation is just $39, plus the state fee.
If you need help navigating our online portal, please give us a call at (509)768-2249 and we are happy to help!
DF
Damiano F.
Excellent support from Cady Gibbs!
I had a great experience with Northwest Registered Agent. Cady Gibbs was incredibly helpful and professional during the account transition process. She provided clear guidance and made the whole procedure fast and easy. I really appreciated her support. Highly recommend!
Response from Northwest Registered AgentJun 19, 2025
Hi Damiano,
That's great! Cady does a tremendous job, and we're happy to hear she got you all the information you needed during your transition process. Thanks for letting us know, and extra thanks for the 5 star review!
CJ
CJ
Amazing Service
Brad Miller was very helpful and very well informed, I could not reccomend him and this company more.
Response from Northwest Registered AgentJun 18, 2025
Hey CJ, thanks for the 5 star review! We're glad Brad was able to help get you the answers you need. It's what we're all about at Northwest. We sincerely appreciate the recommendation!
BC
BIll C.
Fraudulent business
They we're told to not Bill me any further explicitly per email. They still went and charged me and ruined my Memorial day weekend cause my card got locked
Response from Northwest Registered AgentJan 6, 2026
Hi Bill,
We’re sorry your holiday weekend got messed up. We went ahead and refunded your money, and we apologize for the confusion. We make our services super easy to cancel anytime through your online account in the services tab. You can also give us a call anytime and we’re happy to help!
FK
Farzad K.
Registered 3 businesses with them
Registered 3 businesses with them; their support is always quick to pick up when you call. What else can you ask for? Totaly recommended.
LD
Leif D.
Avoid. Illegal business practices.
I used this service for number of years without issue. However in 2025 they pulled a stunt that would require accounts to "opt out" to avoid being charged for a service that the custormer never signed up for in the first place.
I received an email that said "We are going to file your annual report for you!" (even though I never asked for or consented to this program). "Unless you tell us otherwise, we will charge your account $170...for your convenience!"
No. This is fraud. There is no other scenario where this is okay. Your car dealer can't change your tires and then charge you for it when you never asked them to. Your preferred airline can't automatically book flights for you and charge your credit card when you never asked for those plane tickets. A roofing company can't drive down the street and arbitrarily decide that it's time for a new roof, do the work, and then charge you for it when you never asked them to. All of those scenarios represent illegal business practices...just like the stunt that Northwest Registred Agent tried to pull.
I canceled my service to a new provider, Washington Registered Agent, who unfortunately pulled the same stunt. I will be referring them to the Washington State Attorney General for a fraud investigation, and challenging the charges with my credit cart provider.
Response from Northwest Registered AgentMar 23, 2026
Hey Leif, we never want our clients to ever be charged for a service they don’t want and hold firm to our satisfaction guarantee. If you were charged for something you didn’t want, please give us a call and we will make it right.
YZ
Yağız E.
Inaccessible Account for Two Months
Unfortunately, I have been holding myself back from writing this review for a full month, but I have no choice now. I opened my company with Northwest in January, and everything was fine for the first week. However, I soon realized that I couldn't log into my account. I tried every possible alternative, and it was very obvious that there was an issue with my account.
Every time I submitted a support request, it took 4-5 days for them to respond, and instead of actually fixing the issue, they kept repeating the same ridiculous suggestion: "clear your cookies."
I HAVEN'T BEEN ABLE TO ACCESS MY ACCOUNT FOR 2 MONTHS. While waiting for them to respond to my emails, we have been losing money for 2 months because we can't receive payments. Every week, I receive another generic response telling me to "clear my cookies again," and at this point, I feel like my patience is being tested.
This has been a horrible experience, and none of it is due to my own mistakes. If you are truly the company you claim to be, fix this situation.
Response from Northwest Registered AgentMar 21, 2025
Hello Yagiz.
How the heck were you so patient? Thanks for leaving this review.
Clearing cookies is a protocol that does sometimes fix the issue, but our team went into robot mode, giving simple suggestions that sometimes fix similar issues, but as you know now since we’ve talked and resolved the issue, we needed to deploy a technical fix to solve your problem.
We’re grateful to have you as a client. Your feedback is invaluable, and we’re taking steps to ensure a better experience moving forward. If you need any further assistance, please don’t hesitate to reach out to us directly.