Northwest Registered AgentReviews of northwestregisteredagent.com

I tried to write a review on northwest but it gets deleted all the time. Not sure who writes the good reviews about them but if you express your bad experience you get rejected. My advice don’t even waste your time and money.

Do not use these people DBA nightmare A very dishonest agent (Matt) for this sham of a company sold me registration of a DBA in mid August telling me that it would take 5 days. I explained this was a very urgent requirement and he explained that it would be registered ar worst in 5 days and possibly sooner. Then when I called after 5 days I was told that the normal time for a DBA to be registered was 10 business days, I write this on the 10th of October and we still do not have our DBA or have any idea when we will get it. At the time that I was told that I had been lied to to their credit they refunded their fee so I was kind of happy about that. So happy that I went on and paid for their mail address service for $29 a month I discovered yesterday that I was also being charged for a call answering service that I did not ask for I cancelled both the services Their customer service which was excellent when they were trying to get money from me has now disappeared Terrible company and service

Had an urgent change and Amanda Brooks made it happen with their team. Amanda is awesome!

I haven’t yet started using the services, but I will say Nadia, the representative I had spoke with was out outstanding! She was very knowledgeable very very patient. She explained everything in a way that I could understand. She was very personable and she even sent me a breakdown of everything that I asked for I look forward to doing business with the company.

I used Northwest for two years and was very satisfied. There was never any issues and their services were executed perfectly for me. On the occasions where I reached out to support with questions, I got prompt and helpful responses. I am very impressed with privacy policy. I only wish every company operated with way.

I had a really great experience working with Northwestregistered agent. Thank you so much to Amanda Brooke and the entire team that worked on my paper work. I had 4 paper work to complete before I reached out to NorthwestAgent and the tricky part was all 4 were interlinked and at a high level there are so many ways it can be done. Amanda was very patient, kind, went through the process in detail with good energy, helped me bridge the gap of my understanding with the actual process and she navigated me patiently to help me choose the best possible approach for my interlinked paperwork. She came up with some creative, out of the box suggestions, which required in depth understanding of my business formation and helped me with my business formation paperwork promptly. She navigated me with sufficient next steps so I was not blocked in the middle. I found the phone call with her helpful to submit the portal applicaiton online. Throughout the process I am impressed with Amanda's patience, kindness and the level of knowledge and energy she had in getting this work completed. Overall very supportive, knowledgeful and helpful from the start to finish and I really appreciate that! On the EIN side, Cindi Rowe was very helpful. The online system could not issue me the EIN readily, so Cindy worked with me to help me understand the IRS process in detail, which was really kind of her, so my business formation won't be blocked and she made sure to follow up so I can get everything accomplished in a timeline manner. Also, when I called the northwestregisteredagent general line, I found all the agents I talked to be useful with an intention to actually help me get my paperwork done, which I want to thank the entire company for facilitating such a culture. I look forward to continue working with them!

Very good customer service, step by step guide to starting a business. Whole process is transparent and quick. Reasonable pricing. Only downside is that website can be slow at times.

They corrected the error, after I had to go through multiple people without success. I’m still concerned that I was told three different things by three different people, but happy they ended up fixing it