Joe
To Error is to be Human
I am a new customer and I ordered my products, and talked to CS about Saturday delivery, they were unsure and would contact me back the next day.. after no response I contacted them again and they said my billing info was incorrect and I was refunded my money and sent to the FRAUD dept. Yes I used a Prepaid card.. that way I don't give out my personal account numbers. I entered in the wrong billing info, but instead of contacting me before they went their route and let me know of my error and let me fix/explain, they throw my business away and tell me sorry and to try again when my $89 gets free'd up from the refund. Nice way to be treated by a company, especially one with high CS marks. ------UPDATE-------- CS does not care if your money is tied up or if they even refund you. Beware of this company. If nothing shows up soon then I am going to start with disputing the charge.


