Paul S.
Worst moving company you could choose
Worst moving company. Did the bait and switch pricing that you see online. Had a zoom call week before move. They saw EXACTLY what I had yet day of move they upped the price 7k because 38% more items than initially figured. While my entire house on the street and in their truck. Gave them earliest move in date. Their dispatch called twice to move up date. Both times told them what the earliest date was. Both times they said that date would be fine. Night before date delivery foreman calls to say it might be Tuesday, or it might be Wednesday, or it might be Thursday, but most likely Tuesday or Wednesday. Complained to customer service who contacted dispatch which said that I can't complain if it's 1-2 (actually 3) days after the date. I'm the f-ing customer overpaying for their terrible service. I have every right to complain about it. I've let the national real estate company that partners with them know exactly how their customers are treated
Response from Unified Moving and StorageMay 26, 2026
We are so sorry that you were displeased with our services. We recorded everything that you showed us that you were going to ship during the virtual estimation process. We sent you the list and asked you to confirm it. You added additional inventory once we arrived to perform the service. The normal delivery time frame was five to 18 business days to get your goods delivered, but we delivered them in four days. We're not sure what we could have done in this case to better serve you. However, we are willing to have a conversation with you and pursue a resolution. Please give us a call at your earliest convenience. Thank you and have a nice day.