Norelie UK Reviews | Read Customer Reviews of norelie-uk.com

Norelie UK Reviews | Read Customer Reviews of norelie-uk.com

Norelie UK reviews

Showing 273 reviews with 5 stars · Clear filters

Nic P.
Sep 4, 2025
Norelie makes brilliant insoles that…
Norelie makes brilliant insoles that support and relieve painful feet! I had tried any number of alternatives to escape from the extreme discomfort of Plantar and arthritis but none worked as well as those sold by Norelie. They also have an especially friendly and efficient after-sales service and wasted no time in shipping the correct size after an error on my order. A real 5 star company!
Response from Norelie UKSep 5, 2025
Hi Nic, Thank you so much for your wonderful feedback. We’re truly delighted to hear that our insoles have brought you real relief and comfort, especially after trying so many alternatives. It also means a lot to us that you appreciated our after-sales service — we always strive to make things right as quickly as possible. Your kind words and 5-star support mean so much to our team, and we’re grateful to have you as part of the Norelie family. Regards, Norelie
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Julie H.
Sep 1, 2025
Great product, highly recommended
Provide a quality product at a sensible price. They have gone above and beyond to resolve a recent error Delivery is a little slow but I was unaware that they came from Germany. However, the insoles are worth the wait and since using them I have returned to running without my foot pain. will be buying more!!
Response from Norelie UKSep 2, 2025
Hi Julie, Thank you so much for sharing your experience with us. We’re truly happy to hear that the insoles have helped you return to running without foot pain—that’s exactly the kind of difference we hope to make. We also appreciate your understanding regarding delivery times, and it’s great to know the product was worth the wait. Your kind words about our service and commitment mean a lot to us, and we’re grateful for your trust. We look forward to serving you again soon! Warm regards, Norelie
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Gib
Aug 29, 2025
Inappropriate size
Having found the obvious size of StepEase socks to be too small for me the team at Norelie have been so helpful in replacing them with the next size up at no cost to me and no requirement to return the original incorrect size. They really couldn't have been more helpful and supportive.
Response from Norelie UKSep 2, 2025
Hi Gib, Thank you so much for your kind words. We’re delighted to hear that our team was able to assist you with the size replacement for your StepEase socks. It means a lot to us to know that you felt supported and well taken care of. Your feedback encourages us to continue providing the best service possible, and we truly appreciate you taking the time to share your experience. Wishing you comfort and ease with your new socks! Regards, Norelie
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Mr Ivan S.
Aug 27, 2025
Who could want more
Having made a mistake with my order it was sorted for quick that who couldn't be pleased with their services
Response from Norelie UKAug 28, 2025
Hi Ivan, Thank you so much for your lovely feedback! We’re delighted to hear that we could quickly resolve the issue with your order. Your satisfaction means a lot to us, and we’re always here to help whenever you need. Warm regards, Norelie
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Vivien M.
Aug 22, 2025
Excellent insoles
Excellent efficient and helpful service. Great product, so comfortable for difficult feet. Have used before and would use again
Response from Norelie UKAug 26, 2025
Hi Vivien, Thank you so much for your kind words! We’re truly delighted to hear that you’re happy with both our service and the comfort of our product. Knowing that it has helped with your feet and that you’d choose us again really means a lot to us. We deeply appreciate your trust and loyalty, and we look forward to serving you again in the future. Warm regards, Norelie
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Satisfied
Aug 19, 2025
As soon as I put socks on I felt the…
As soon as I put socks on I felt the difference instantly. The relief was brilliant. Get some if you are suffering with neuropathy then suffer no more. These socks make a massive difference.
Response from Norelie UKAug 20, 2025
Hi, Thank you very much for your positive comment. We are truly delighted to hear that you felt instant relief and that the socks are making such a positive difference for you. Your feedback means a lot to us, and we’re grateful you took the time to share your experience. Best regards, Norelie
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marlene S.
Aug 19, 2025
it was helpful
it was helpful
Response from Norelie UKAug 20, 2025
Hi Marlene, Thank you very much for your positive comment. We truly appreciate your kind words and are glad to know that our support has been helpful. Should you need any further assistance, please feel free to reach out to us anytime. Regards, Norelie
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Jim C.
Aug 18, 2025
First class service and have been kept…
First class service and have been kept up to date every step of the way. Now just waiting for delivery to try out the product. Also had a question regarding my order but Cherry replied to me immediately with an answer. Would certainly recommend Norelie UK to any potential customer
Response from Norelie UKAug 19, 2025
Hi Jim, We truly appreciate your kind words and for sharing your experience with us. It’s wonderful to hear that you’ve been kept updated throughout the process and that Cherry was able to assist you promptly with your question. We’re delighted to know you would recommend Norelie UK to others, and we look forward to hearing how you get on with your order once it arrives. Please remember that we’re always here if you need any further support. With gratitude, Norelie
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