Norelie UK Reviews | Read Customer Reviews of norelie-uk.com

Norelie UK Reviews | Read Customer Reviews of norelie-uk.com

Norelie UK reviews

Showing 273 reviews with 5 stars · Clear filters

Urszula K.
Nov 11, 2025
Excellent customer service
I initially ordered the wrong size of Norelie insoles, but the customer service was excellent! Cherry, the advisor, was very helpful and arranged a replacement without needing me to return the original pair. Communication was quick and friendly, and the new insoles fit perfectly. Great experience overall — highly recommend!
Response from Norelie UKNov 11, 2025
We’re so glad to hear Cherry was able to assist you quickly and make the replacement process smooth. It’s wonderful that the new insoles fit perfectly and that you had such a positive experience with us. Thank you for recommending Norelie!
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customerJackie H.
Nov 7, 2025
Excellent
Excellent response to my email, very happy with the speedy reply 🙂
Response from Norelie UKNov 10, 2025
So glad to hear our reply hit the mark! Thanks for sharing your experience — we’re always here when you need us. - Norelie
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Frankie
Nov 5, 2025
What a great product and service
What a great product and service! I made a second order and mistakenly selected the wrong size. This has been resolved quickly and without any hassle.
Response from Norelie UKNov 5, 2025
Thanks so much for sharing your experience! We're glad the sizing mix-up was sorted quickly and without stress. Your support means a lot to us.💛 - Norelie
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sairthompson
Nov 1, 2025
Brilliant customer service
Cherry from customer service went above and beyond to help rectify my error in ordering a wrong size accidentally for 1 of my items. Cherry dealt with this so quickly and kindly. The in-soles look brilliant and are so comfy. Would highly recommend 🙂
Response from Norelie UKNov 3, 2025
Thank you so much for your lovely review! We're thrilled Cherry could assist so quickly and that you're loving the comfy insoles. Your recommendation means the world to us! – Norelie
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Helen
Oct 28, 2025
Very comfy insoles
Very comfy insoles Customer Service was amazing So glad I bought them
Response from Norelie UKOct 29, 2025
Thanks a lot for your kind words! We're so happy the insoles are keeping you comfortable and that our team could support you well. Enjoy every step! – Norelie
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Stewart M.
Oct 17, 2025
Very My Silver Bullet pleased with
Very pleased with, my walking has improved 70% and better every day. My Silver Bullet. I will be back for more at a later stage..
Response from Norelie UKOct 19, 2025
Thank you so much for sharing your experience! We're thrilled to hear your walking has improved—your Silver Bullet is doing its job! Looking forward to welcoming you back soon. - Norelie
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Raysur52
Oct 17, 2025
Ordered wrong size
Ordered wrong size, emailed a very helpful lady, Roxanne who kept me updated, very good customer service which I think is important.
Response from Norelie UKOct 19, 2025
Thank you so much for your kind words! We're glad Roxanne could assist and keep you updated—great service is what we aim for. Enjoy your insoles! - Norelie
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Nisar D.
Oct 14, 2025
EXCEPTIONALLY UNIQUE EXPERIENCE OF…
EXCEPTIONALLY UNIQUE EXPERIENCE OF CUSTOMER SATISFACTION.NORELIE TRULY GOES ALL THE WAY OUT TO HELP.THEY SHOULD BE REFERRED TO AS LITTLE UNITED NATION
Response from Norelie UKOct 16, 2025
Thank you for the incredible review! We're honored to be called a "little United Nation" — going all the way for our customers is exactly what we strive for. So glad we could deliver that experience! - Norelie
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