Norelie UK Reviews | Read Customer Reviews of norelie-uk.com

Norelie UK Reviews | Read Customer Reviews of norelie-uk.com

Norelie UK reviews

Showing 273 reviews with 5 stars · Clear filters

John A.
Jun 11, 2025
Some of the best company support I've ever had.
Polite and useful feedback to some of my concerns with the product.
Response from Norelie UKJun 12, 2025
Hi John, Thank you so much for your kind words. We’re very glad to hear that you found our response polite and useful in addressing your concerns. Your feedback is truly appreciated — not only does it help us improve, but it also reassures us that we’re on the right path in supporting our customers with care and attention. If you ever have further questions or need assistance, please don’t hesitate to reach out. We’re always here to help. Warm regards, Norelie
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J. Mc Dermott E.
Jun 11, 2025
As I have said before the speed in…
As I have said before the speed in which the customer service responded to my request was first class . I would recommend this company.
Response from Norelie UKJun 12, 2025
Hi J, Thank you so much for your kind words — we truly appreciate you taking the time to share your experience. We’re thrilled to hear that you were pleased with the speed and quality of our customer service. Knowing that you would recommend us means a great deal to our entire team. If there’s ever anything else we can help you with, please don’t hesitate to reach out. We’re always here for you. Warm regards, Norelie
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LynnG
Jun 11, 2025
Excellent Customer Service
I ordered insoles and got the wrong size. I contacted the Company and Cherry, Customer Service sent me the right size. I was so happy to get this sorted with no fuss involved. Definitely 100% recommend them to family and friends.
Response from Norelie UKJun 12, 2025
Hi Lynn, Thank you so much for your kind feedback! We’re absolutely delighted to hear that Cherry was able to quickly resolve the sizing issue and get the correct insoles to you without any fuss. Providing smooth, friendly service is exactly what we aim for — and it’s wonderful to know we hit the mark. Your 100% recommendation means the world to us. Thank you for placing your trust in Norelie — we’re here whenever you need us. Wishing you continued comfort and all the best! Warm regards, Norelie
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Frank S.
Jun 11, 2025
I have been having pain in my feet for…
I have been having pain in my feet for months saw an advert for Norelie and thought what harm could it do to try them. 4 weeks on no pain and they are wearing well. So success!!!
Response from Norelie UKJun 12, 2025
Hi Frank, Thank you so much for sharing your experience with us! We're absolutely thrilled to hear that after months of foot pain, you're finally feeling relief — and that our Norelie insoles have made such a difference. It’s stories like yours that inspire everything we do, and we’re so happy to have been a part of your journey to feeling better. We're also glad to know they’re wearing well after 4 weeks — that's a great sign! Should you ever need anything else or have questions down the road, our team is always here to help. Wishing you continued comfort and happy steps ahead! Warm regards, Norelie
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Gerald E.
Jun 10, 2025
A company that seems to care about customer support
Really effective and "by return" support when an initial delivery failed, thank you.
Response from Norelie UKJun 11, 2025
Hi Gerald, Thank you very much for your kind words and positive feedback. We’re delighted to hear that you were satisfied with the quick resolution of your delivery issue. Ensuring your satisfaction is always our priority, and we’re glad that we could assist you promptly. If you have any further questions or require any additional assistance, please feel free to reach out to us at any time. Thank you once again for your support. Regards, Norelie
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Forbsie C.
Jun 9, 2025
Prompt reply from customer services
I contacted the support email as I had ordered the wrong size. Within 5 minutes Cherry emailed me and had altered the order to my correct shoe size. Very quick and great customer service.
Response from Norelie UKJun 10, 2025
Hi, Thank you so much for your kind words! We’re thrilled to hear that Cherry was able to quickly and efficiently correct your order to the right shoe size. We truly appreciate you taking the time to share your positive experience — it means a lot to us. If you have any more questions or need assistance in the future, please know that we’re always here to help. Thanks again for choosing us! Regards, Norelie
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Matthew S.
Jun 9, 2025
Great customer service
So far, so good. Had a few questions about the order and emailed, I had a quick friendly response, even though it was a Sunday and I wasn’t expecting a reply until Monday, the response was very helpful and friendly. Hopefully the product will be as good as the service I have received
Response from Norelie UKJun 10, 2025
Hi Matthew, Thank you so much for taking the time to share your positive experience! We’re truly grateful for your kind words about our customer service team. It’s wonderful to hear that you received a quick and friendly response, even on a Sunday. We’re committed to ensuring that our products match the high level of service you’ve received so far, and we hope you’ll be just as satisfied with your order. If you have any more questions or need any further assistance, please don’t hesitate to reach out — we’re always here to help! Thanks again for your support and trust in us. Warm regards, Norelie
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john M.
Jun 6, 2025
Amazing products thank you so much John Mackenzie 💞
Hi its a big thank you from John Mackenzie,to all the team at Norelie I'm glad I found you , I've got arthritis in both knees.im using noora knee caps on both of them.Ive had two pints inserted in my neck because of disk damage.Leaving me with nerv damage down both arms legs feet and hands,that's keeping me awake at nights.I have to sleep on my back,a good sleep was a thing was a thing in the past.Until I received Norelie RedRevive Red light Therapy Wand.It has been a game changer.i use it before I go to bed, and it soothes the pain,and I can sleep all night long I've only had it a few days and I'm hoping one day I'll be able to sleep on both my sides.thinking about getting another Wand for a back up as I'm Feeling Tickity boo . my knees are Feeling a lot better.using the Noora knee caps,all of which is brilliant engineering, and customer service are brilliant and always with a quick response.all the very best from John Mackenzie ❤️
Response from Norelie UKJun 8, 2025
Hi John, Thank you so much for your heartfelt and detailed feedback! We’re absolutely delighted to hear how much the Norelie RedRevive Red Light Therapy Wand has helped you. It’s wonderful to know that you’re finally getting a good night’s sleep and that your knees are feeling better too. Your kind words about our engineering and customer service mean a lot to the entire team. We’re so grateful to have customers like you who share their experiences and trust in our products. Please know that we’re always here for you—whether you decide to get another wand or need any assistance in the future. Wishing you continued relief and all the very best! Regards, Norelie
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