Nom NomReviews of nomnomnow.com

Response from Nom NomOct 9, 2018

We couldn't be more thankful for your amazingly kind words and compliments! Our number one priority is the health and happiness of your sweet Miles so it means the world to know he loves his meals and treats, we've made feeding fresh easy for you, and that he's experiencing the health benefits a fresh food diet has to offer. Please know we truly appreciate having your and Miles as part of our NomNomNow family :)

Response from Nom NomOct 9, 2018

Thank you so much for your kind compliments! It means the world to know your pup is seeing the benefits a healthy, fresh food diet has to offer and that you've felt supported along the way :)

Response from Nom NomOct 9, 2018

It's great to know your sweet girl is experiencing the health benefits a fresh food diet has to offer :)

Response from Nom NomSep 28, 2018

Thank you so much for your kind compliments—we're so happy to hear how much sweet Zora enjoys her healthy, fresh food meals! Please know we are happy to offer a multi-pet discount should you welcome another fur baby into your family :)

Response from Nom NomOct 9, 2018

Thank you so much for sharing — stories like your are exactly why we do what we do. The health and happiness of your four-legged loved one is truly our number one priority so it means the world to know how well your sweet girl is doing and that your picky eater is enjoying every single meal :)

Response from Nom NomSep 28, 2018

Thanks for the note! As a pup's gut flora needs to adjust to any new diet, a transition is certainly important. When you first sign up, we include transition portions in your first delivery to be mixed with half of the previous diet so that any upset tummy is minimized. Instructions for this is included in the Welcome Booklet you receive in your first delivery. We know every pup is different so, if you find your pup needs a little more of an ease-in period, we're happy to discuss your options as well as some tips and tricks to ensure a smooth transition. Please email us directly at [email protected] or reach us at (415) 991-0669—we're here to help :)

Response from Nom NomOct 9, 2018

It's great to know you've felt supported as we certainly strive to always be here for our Nommers! It's also wonderful to hear both your pups love their healthy, fresh food meals :)

Response from Nom NomSep 27, 2018

We are truly sorry for the delivery issues! Rest assured, we have been working closely with our delivery partners to ensure our meals are delivered on time for our Nommers. We always encourage our customers to alert us if there seem to be any issues with the food so we can look into the issue as well as ensure they have a supply of their emergency meals. We appreciate that you reached out to us so we could understand and get to the bottom of what you were seeing. We are sincerely sorry for your past experiences. Thank you for taking the time to work directly with your Account Manager so we can work towards improving.