NOMATICReviews of nomatic.com

This company creates good looking, function forward products for everyday and travel. I've had the travel pack for several years of regular use and it's really performed so well. Over 3 years and I haven't even used all the features!? Only recently a zipper flaw came loose which you would never guess since the rest of the bag still looks amazing. A simple warranty request and a replacement was provided with no issue. It was such an easy experience that leaves you informed all along the way. I have no reservations recommending this company and their products! Go get a bag!

The quality of this product is so high that I couldn’t believe it. Everything is perfect, and I love it!

Excelent product!

I just used the backpack for the first time on a trip. It held everything easily, my passport was easily accessible as well everything else. I loved all the storage compartments - places for chargers, cords, air pods, Kindle, phone, and sunglasses, just to name a few. It made going through Security a breeze and everything I needed was at my fingertips. It fit under the aircraft seat with no problems. I am so glad I made this purchase!

I LOVE nomatic products! Hence the 5 star rating. The products are great and just fantastic for anyone who travels a lot. BUT even better my backpack had the zip bust. Now this could just as easily been my fault for overpacking but I placed a warranty claim really easily on the web site under the lifetime warranty. Within 3 days a brand new backpack had been ordered for me with free shipping to Australia. I expected a query but nothing. Fantastic customer service to add to a fantastic product! Well done!

I have been a Nomatic product user since their Kickstarter days and have been overly impressed with their bags day one. I own a multiple of their travels bags and have recently needed to have my messenger bag fixed due to 4 years of traveling the world. Without delay, Nomatic’s service team responded timely and provided great assistance. Impressive overall with attention to aid with my situation and provide excellent service to their customers. Nice Job!!!

Full disclosure: I'm a huge fan of Nomatic. I own a lot of their products, so much so that I regularly recommend them and lend them out to friends so they can experience them as well. It's the latter experience that got me into trouble. My friend didn't understand how the straps worked to hold down the compression divider and they became lost. I was very upset because when you have a Carry On piece of luggage, space is at a premium and not being able to compress things down made it to where I could hold a LOT less inside. When I contacted Nomatic, I was told two separate times that they were unavailable for replacement. This was disappointing to say the least. So I was VERY surprised when Cam, my service advisor, came back to me and told me that they had sourced two of them off one of their office model bags and I'd be getting them Fed Exed to me! Additionally, Emerson, the director of operations, contacted me directly to ask about my experience. I love how hands on this company is with their customer service. I can not recommend Nomatic enough, whether it's their luggage or the company itself. They're truly a class act.

I purchased a Travel bag along with a toiletry bag, over a week went by and UPS was showing the order did not ship. The website say's it takes 7 days after the order is processed which takes a day. I contacted customer service, they responded immediately to inform me the package was lost by shipping and they would replace met order and ship it out ASAP. Very professional and required no effort on my part.