NOMATICReviews of nomatic.com

I have experienced what a lifetime warranty means. The zipper of my backpack has broken. Annoying because I use it as my mobile office and I am very attached to it. Nomatic's customer service has looked at the photos that were sent and I received a new backpack within a short time!

Je possède un sac à dos Travel Pack depuis l'époque kickstarter. Le sac est très bon mais est loin d'être parfait. La première série avait un zipper fragile qui fini par casser après un temps (en usage presque quotidien environ 2 ans). Après un simple mail au support, ils m'ont renvoyé un nouveau sac sans poser de question. J'étais alors à Taiwan. A cette époque la version 2 n'existait pas encore, j'ai donc reçu exactement le même sac. 2 ou 3 ans plus tard: même soucis, le zipper casse. Je renvoie un mail sans grand espoir. Mais surprise: ils m'en renvoient un autre sans poser de question encore une fois. Cette fois je reçois la version 2 à mon nouveau domicile en France. Impossible de dire si elle est plus solide avec ses zipper YKK. La course du curseur n'est toujours pas aussi fluide qu'espérée. Donc les sacs ne sont pas parfait, bien que tout de même très bons! J'adore les fonctionnalités et la compartimentation très efficace. Et le look! Mais leur service après vente est exceptionnel et c'est le plus important pour moi.

Good products, good customer service

The NOMATIC service was quick and painless. NOMATIC bags company are best in the business. NOMATIC bags are top of the line. They never paid me to say this because I like NOMATIC bags.

I started purchasing items from this company last Summer prior to a two-week vacation. I had already purchased a camera travel case before I discovered this company. However, I needed some organization for my many pieces of equipment, so I purchased the battery case, filter case, Card case (SD card) and most recently an accessory case. All are made with excellent durable materials, reliable closures and zippers which appear to be close to Y10 level zippers which won't break. All these items fit in my large carryon camera case. I also purchased the day bag which has a camera bag attached to the bottom that holds my Nikon Z50, two lenses and a flash. The top becomes a daypack. All of it folds up into a small easy to pack case. There is a bag they sell that fits all of this, but I had already purchased a bag but would have gone for the whole kit. I can't recommend this company enough

I have to say that these bags are tremendous. I have used dozens of different laptop bags, backpacks, messenger bags over the years, but these are far and away the best I have purchased. The are not only made with extremely high quality materials, but they are so intuitively perfect for those of us who travel frequently, have all the newest and latest tech gadgets, want to carry a lot with them, but not look like they are. Everything has a home, but the bag still looks sleek and professional. I LOVE THESE BAGS!!!!!

Not only is the gear top notch. I reached out needing a travel camera bag for an overseas trip. I had backed a new bag through Nomatic and the shipping delays related to COVID and to no fault of Nomatic made that bag too late for my trip. I emailed and with in 30 minutes had a response and a bag shipping to me for the trip. That made me a lifetime customer immediately. Matthew Hackett

I was just informing Nomatic about how much I love this bag and their accessories. They really really took time to put together such a well constructed bag and the look of it almost wants you to put it up on a pedestal and just stare at it in awe.