NOMATICReviews of nomatic.com

I purchased the Nomatic backpack in 2018 for business travel. It's been a great pack for business travel. Unfortunately, this last year the front zipper broke and I haven't been able to use the backpack for protecting my stuff. I like the design and appreciate the product but I wasn't impressed that this failed so soon. On the other hand, supporting the customer is obviously a really important. The process of getting a warranty exchange was simple. Frankly, I would've been happy with a repair. I really appreciate this support and look forward to ordering more once COVID is over and I can travel again.

Incredible backpacks that will have me coming back for a lifetime. First saw this company on Kickstarter, and as some of you know sometimes companies don't match what they present. BUT I have been throughly impressed with my day pack that I've had for almost 2 years. It is sleek and clean, functional, adaptive and heavy duty. I was at first concerned with the price but after having this backpack for two years it has well paid for itself. The backpack has travel with me across the world and I constantly get compliments on how cool it looks. The functionality of it constantly surprises me with every little detail from the back rest hopping on your carry on to the RID zipper pockets, to the waterproofing to the secret pockets - they did not miss anything. All in all I love the backpack but when it comes to their customer service they are there for you as well. I recently had a zipper incident and was afraid I would loose my backpack. They replace it for me at no cost and were constantly updating me on the status as they had sold out of their packs and were on back order. They again did not fail on any detail, love this company and their products.

Product and customer service at its finest!

quick response thru email!

What a fantastic support!. They took care of my issue promptly and solved it without making the process long nor painful. They understood my problem and resolved it efficiently in less than 24 hours. I was pleasantly surprised. You can see that Nomatic takes care of their brand and their customers. I will definitely keep buying from them. Great work!

I ordered one of the collapsible backpacks from the Nomatic website. It had been a couple days and I hadn’t received a shipping notification so I reached out to support to see if there was anything I could do as I was needing the backpack for a ride I am doing the upcoming weekend. Within 5 minutes of my email, I received a response and a shipping notification that my order has been shipped. This company has outstanding customer service and makes sure their customers are satisfied. A big thanks to Cam B. Wfor taking care of my request and getting my backpack shipped out earlier than expected!

I can't say how much I dig these products. I have the travel pack, 40L travel bag, the carry on pro and the 6L sling as well as many accessories. I vowed to never check my luggage again, and these products enable me to do so. All of the products are high-quality, durable and really thoughtfully designed. I had a question today on one of the products and received a response in less than an hour. These guys are great, and I'm a loyal fan.

Great backpacks with many features and very good quality. Nomatic answers very fast, if you‘d a question about the products. Very good. I really recommend their products.