NOMATICReviews of nomatic.com

My order was not processing properly, but when I emailed the company I had an email back within a couple hours telling me that the problem was fixed and the order would shop soon. Very fast response with a fix for the problem!

Great customer service! I received a wrong item and sent a reply in and they are taking care of it now. They were on the job and still are!

I found out about Nomatic through Instagram ads. I am usually very weary of social media ads because I've been baited with good looking products just to receive something that was very offbrand. I ordered one of their Navigator 1L sling and at first, I thought they had been deceived by another shady company because I received a tracking number but after almost a month, I never received my order. My tracking number was still showing as "processing". I finally reached out through their customer service link on their website. Their customer service reached out very quickly and handled the situation very quickly as well. I was able to get a new order and I even received a refund for the expedited shipping that I selected for my initial order.

I ordered a gift from Nomatic that was supposed to be delivered by Christmas. It arrive after Christmas after my son had left so I had to send it to him. I was so disappointed. While it was probably not their doing, I felt it was shipped late by Nomatic. When I requested some kind of compensation and wrote a poor review, I was contacted by their customer service department. They refunded 10% of the order. I felt they did offer that in good faith, and I wanted to follow up my poor review with this so that people would know that they do have a good customer service department. Thank you, Doreen

The responses they gave is super fast and helpful. I still think theres always room for improvement. Thanks alot for the assist. But i just purchased the good. So i cant review on the item yet.

2 wallets ordered, 3 weeks later still no tracking number, I did not receive wallets, and customer service doesn't answer me anymore. Scammers. Edit : they send me 2 other wallets that I received in time

Exactly the backpack I was looking for! Just a minor issue with one of the zippers being a bit difficult

I'm really liking this bag. It's not too big from the outside but the room inside is great. I really like the way that it opens so I'm able to view everything inside. Really smart bag so far. I've only had it a short time and I did a lot of research before the purchase and I'm really happy with it.