NOMATICReviews of nomatic.com

I’ve purchased Nomatic products before, but I needed some assistance on a new purchasing decision and received a prompt response and great feedback. I definitely recommend shopping with Nomatic.

The Travel Pack was my trusty companion and truly made my life simpler. It has some issues and I am in the process of processing a warranty claim, however I understand that mistakes do happen -- it is how the provider deals with them. So far the communication is quick to the extent I could not imagine was possible. I can not recommend this brand enough and am really curious about the new brand for EU market!

Great products and great customer service provided to me.

Excellent customer service! The claim process was very simple. It was digital and easy to upload videos to showcase the damage and how fast they responded and honored the warranty. I absolutely love their products and will be purchasing more!

I bought my Nomatic Peter McKinnon camera travel bag in 2020and have been on so many adventures with it and absolutely love this bag. As I carry a lot of gear, the Velcro on one of my inserts came lose within a year of use and I just didn’t want to make a big deal about it and was more than likely going to buy a new one. I just decided to take a chance and contact customer service and wishing a few hrs , the representative Cam had put in an order for a replacement . Love the bag abs love the customer service.

I am a new customer and am I not only impressed with the product (great backpack), it with the customer service more importantly. I bought the pack 3 weeks ago and it went on sale today. I sent an email through the Nomatic customer service portal asking about honoring/matching the 5 hour sale price. I received a response and refund within 20 minutes. Absolutely the best response and service I have ever received from an contact email. Super service!

Placed an order for a Christmas not knowing what to expect with country-wide shipping problems. Recent reviews indicated there may be an issue with the order. However, I placed my order on Nov 2, I received an email on Nov 4 that the order had shipped, and on Nov 8 the order was delivered. Truly outstanding! Before ordering I asked a question and received a response in less than 12 hours. Looking forward to making another purchase.

Are they expensive? Yes. Are they worth every penny? Absolutely. If you’re the type of person to consider dropping $300+ on a backpack Nomatic will deliver everything you’re looking for. Top of the line materials fit and finish, takes constructive feedback well, and stands behind their products. 3+ years using this pack every day and I still love it. Had one zipper failure from an early model and Nomatic replaced the bag free of charge no questions asked. Top marks…