NomadinternetReviews of nomadinternet.com

I have no idea how this company keeps their doors open. No one speaks english should have been a marker, but that was secondary to their fraud. First they charged me $328.00 for router rental upfront plus $110 per month service.NOTE: I just received an email from them after my sign up that my router is now free. So am out $328.00 just like that. Second My 3rd month bill, they added $25.00 to my bill out of no where with absolutely no notice. When I inquired they told me they feel my frustration, live with it. I got the $25.00 with a charge back from my credit card company. My credit card company stated they are a very suspect company, but I can do nothing about the $328.00. LOST MONEY FOR ABSOLUTEY TERRIBLE SERVICE. When I found out they were under investigation by the attorney General of Texas I told them I was going to contact Texas and file a complaint. From that day on my service that has never been good has been interrupted a dozen times a day. Just shut off. This is the type of integrity of this scam company. I fell for this fraudulant company. My Bad! I now use a company out of Gulfport MS. and I am very happy. I don't want to use their name because I want people to believe my review with no promotions. This company is a veteran company that offers great plans with no router charge, and super fast speeds. Please stay away from Nomad for this is a scam company 110%!

I bought their nomad omni router and top level internet package. I bought it on 07/24/2024. I paid for expedited shipping also. 5 days go by, and no update to when the equipment will be shipped. I submitted ticket per their website. I got an email back. It states I bought a pre order only router. They then said they havr no idea when it will be availble Nothing on their website states that. Nothing in the buying process states that. They said I can cancel my order and buy the Nomad Air router. That this router is in stock. The omni router is $199 and the omni air router is $599. Sounds like a bait and switch to me. I asked for a refund. No response yet. They have 159 one star reviews on yelp. I've never seen that before. From what I'm reading also. Any positive review you read is fake. I was warned when I posted this one. That there's been a lot of fake reviews posted on here for them. Based on what I have read and went through with them. I strongly suggest using someone else. You will regret using them. I waisted a week with them and as of right now I'm out $250.

How are they still in business? I subscribed based on YouTube reviews (big mistake!). The YouTubers push Nomad because they get a free month of service with each referral. We tried using Nomad while camping, but we did not get continuous service. I tried cancelling service only to find out all of the sign up and rental fees are not refundable. Service is not even cancelled until they receive the equipment that you pay to send back. I wish I researched more. Big costly mistake on my part!

Complete fraud! They sold me a router and service, I uploaded a photo of myself and my id, now they cant send me my stuff. They just offered me a $50 off of my next month yet I dont have the gear to go on the road with. Stay away from this company!!!!! June 8th update they did finally refund this after sending me emails blaming me for this issue. These guys are crooks.

Negative 1 million stars these people are crooks. Do not trust these people with a million foot pole. Stay far away

The sales staff oversold their service. The money back thing is a scam. They charged me 70 dollars out of 116 dollars for activation etc. Plus you will pay to send their router back. They never say a word of any of that in the sales pitch. They tell you how fast it will be plus lied about 5g service in my area. Just go get starlink and save yourself a bunch of aggravation.

Awful customer service and borderline scam. Stay away from this service! I was sent a faulty modem and was charged an extra month after I requested a cancelation of service and was not refunded for either, even after I sent the modem back. If you are reading this, this is your sign to run away from Nomad internet!

We had Nomad for about a year, maybe a little more. All was going well until the local AT&T tower underwent maintenance and our internet stopped working. Clearly they were piggybacking on the tower. It rooms months and hundreds of dollars in trying to fix it before we gave up, then it tools months for them to cancel our service all while we paid for it! This company is such a scam and their customer service is non-existent- literally. It can only be done via email there is no one you can call to trouble shoot a problem.