KALANI C.
Installation was sloppy with very…
Installation was sloppy with very little attention to detail Metal shavings from drilling left behind in engine bay driver side firewall / grease on driver side door arm rest / panel screw stripped that had never been removed and left on driver side floor mat. Installer stated it was like that. Instrument cluster light was out after installation, called customer service and explained the situation and the male representative was very rude and unfriendly. No solution or help from Ravelco was reached or offered.
Response from California and Arizona RavelcoMar 3, 2022
I'm very sorry to hear about your experience. We have talked to the both the installation technician and the people in the office to make sure this doesn't happen again. I sincerely hope the peace of mind knowing that your car is safe far outweighs the negative. And if we prevent your car from being stolen (hopefully no one will ever try), I hope we hear back. At this point, I'm not sure how we can make things better, but if there is a way going forward, please let us know.

