JELICA I.
Noctivio helps me sleep peacefully with a mouth closed.
Mouth patches are made of good material, my sleep is peaceful and I don’t have a dry throat anymore.

Give yourself the gift of better sleep.At Noctivio, your satisfaction and sleep quality are our top priorities. We're confident that our products will transform your nights and brighten your days.
Noctivio (noctivio.com) has 176 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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176 approved reviews, newest moderated first
JELICA I.
Mouth patches are made of good material, my sleep is peaceful and I don’t have a dry throat anymore.
Barbara
I had a similar experience as others who left one star reviews. There was no way to decline the extra offers and no Review Your Order screen. Consequently, I paid not only for the single pack (which was the only thing I wanted), but also for the the 3-pack, and the nasal strips. In addition, their"guarantee" only covers loss or damage, but not customer satisfaction. Apparently the mouth tape doesn't work as advertised or they wouldn't be dumping inventory on unsuspecting customers and not guaranteeing customer satisfaction. I emailed them to cancel my entire order and refund my money, but they replied that it had already been "dispatched." However, the next day I received an email stating that the order had been placed and a label created, but Not that the order had been shipped. In their reply they also stated that they can't accept returns due to "health and safety reasons." HOW is it a health &/or safety issue if the entire package is not opened? I'm heading over to the Better Business Bureau website now to give them an earful about this SCAM company. In a reply from the company based on this review, the company said that there was a "clear option" to say "No Thanks" at checkout. This was definitely NOT the case. The company also said that orders are "shipped out as quickly as possible". According to the tracking information, the label was created immediately upon order, but not "Picked Up by Shipping Partner" until 3 days later, and not received at the USPS until 3 days after that. Moreover, the company stated that "had we been contacted before the dispatch, we certainly could have updated or amended your order before it was shipped out." However, in their reply to my original email to cancel my order (same day as order was placed), company stated that the order had "already been dispatched." What was Not addressed was that they offer no guarantee of customer satisfaction, nor how returning an unopened package was a health and safety issue. I stand by my review of Noctivio as a Scam.
Response from NoctivioOct 15, 2024
Hey Barbara, Mike here, founder of Noctivio. I’m really sorry to hear about the experience you've had with your order. Please send us an email with your order number and I'll make this right. I'd also like to clarify that we have a clear option to decline any additional offers at checkout with a separate 'No Thanks' button. It sounds like this wasn't as apparent as it should be, and I'm going to take a close look at how we can make this clearer. Regarding your order, all orders are shipped out as quickly as possible from our warehouse, and tracking information is sent out shortly thereafter. This process is quite standard to ensure fast service. However, had we been contacted before the dispatch, we certainly could have updated or amended your order before it was shipped out. Best, Mike
John M.
I agree with these recent reviews, Website has no provision for cancelling unwanted merchandise before it was shipped that was never ordered. R See 3 days ago DO NOT order from this company DO NOT order from this company. It is a total scam. I ordered one month supply and they added on items that I didn’t request. You have been warned! Judith Dorsey 2 days ago I am so fed up with fraud. I did not ask for these. I received. The pkg didn’t have the name on it. I returned it unopened!!! I won’t accept anything I have not ordered.
Response from NoctivioOct 15, 2024
Hi John, Mike here. I'm really sorry to hear about your recent experience. I've just sent you an email and would greatly appreciate if you could check when you have a minute. Cheers, Mike
Judith D.
I am so fed up with fraud. I did not ask for these. I received. The pkg didn’t have the name on it. I returned it unopened!!! I won’t accept anything I have not ordered.
Response from NoctivioOct 15, 2024
Hi Judith, Are you sure you placed an order from Noctivio? I don't see you on our records. Could you please send us an email at [email protected] so I can personally check and rectify the situation? Thanks. Mike
R S.
DO NOT order from this company. It is a total scam. I ordered one month supply and they added on items that I didn’t request. You have been warned!
Response from NoctivioOct 15, 2024
Hi R, Mike here, founder of Noctivio. We take accusations of being a scam very seriously, and I personally ensure our processes are transparent and fair. It sounds like there may have been a misunderstanding with your order. I invite you to contact me directly at [email protected] so I can address your concerns and correct any issues immediately. Looking forward to hearing from you and resolving this matter. Best, Mike
george T.
A Grift. The product may or may not be useful, but the website automatically upsells your order to multiple months and also automatically and instantaneously confirms your order, before asking you to do so or giving you the choice not to confirm. And the site has no option to cancel the order, while ignoring repeated emails to do so. I eventually had to cancel through my credit card company.
Response from NoctivioOct 15, 2024
Hi George, Mike here from Noctivio. I'm sorry to hear about your experience. To clarify, our checkout process includes a large, blue confirmation button that must be explicitly clicked to finalize any order. We also provide a clear summary of your order before payment is processed, ensuring you have full control over what you’re purchasing. For additional savings, we do offer further discounted rates on bundled items after initial purchase, which you can opt into or decline using a dedicated 'No Thanks' button. If there’s been a misunderstanding or if you wish to modify your order, we encourage customers to contact us immediately. We are always here to help rectify any issues before orders are dispatched. If you still have concerns please email us at [email protected] and I'll personally ensure your matter is resolved. Thanks for your feedback. Best, Mike
Linda B.
I use this tape wit my CPAP machine it works great Mike
Amy H.
Scam site prompting more than you ordered. $45 turned into $159 with no way to cancel; no number to call them.
Response from NoctivioOct 15, 2024
Hi Amy, Mike here from Noctivio. I'm sorry to hear about your experience. Could you please email me at [email protected] with your order number so I can personally verify your order details? Thanks, Mike