Beth T B.
It stopped some annoying issues
I stopped having a runny nose and sneezing every morning when I get up.

Give yourself the gift of better sleep.At Noctivio, your satisfaction and sleep quality are our top priorities. We're confident that our products will transform your nights and brighten your days.
Noctivio (noctivio.com) has 176 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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176 approved reviews, newest moderated first
Beth T B.
I stopped having a runny nose and sneezing every morning when I get up.
JAMIE R.
Scam!!!!!!! They ask for credit card first, the way they word things you end up ordering more. There is no way to Delete anything. If you exit out, it doesn’t cancel anything. I tried that. I tried to change my order and I was offered deals and denied them. Still got them. Ended up with 2 orders and 2 shipping fees. $224 later. Also received email saying my order was on hold and wouldn’t be sent out. But it was. They get your money no matter what.
Response from NoctivioDec 29, 2024
Hi Jamie, Thank you for your feedback, and I’m sorry to hear about your experience. After reviewing your order, I noticed that two separate orders were placed, which resulted in the duplicate charge and additional shipping fee. To resolve this, I’ve gone ahead and refunded the duplicate order. I’d like to clarify that our checkout process is straightforward and requires customers to explicitly select the items they wish to order, enter their payment details, and then click a large blue "Confirm Payment" button to finalize the purchase. This is standard practice across the online retail industry and ensures orders are completed only when confirmed. I’ve also sent you an email with further details about your refund. Best regards, Mike Founder, Noctivio
Alan M.
I have not received the product, but was charged $34.95 on October 7. It is now November 11.
Response from NoctivioDec 29, 2024
Hi Alan Thank you for bringing this to our attention. I’ve looked into your order and found that there was a delivery issue due to an incorrect address being entered at checkout. As a result, the product was returned to our warehouse. I’ve sent you a direct email with a resolution, please check your inbox when you can. I'd also like to mention that we’ve recently opened a new warehouse in Canada, which will significantly improve shipping and fulfillment times for all our North American customers. This change is part of our ongoing effort to provide the best customer experience possible. Best regards, Mike Founder, Noctivio
TM C.
I ordered one package of mouth strips. After placing my order for $29.95 and confirming my purchase, it was increased and included items I did not order and more items than I ordered totaling $129.00! What a RIP OFF!
Response from NoctivioDec 29, 2024
Hi TM, I’ve reviewed your order and wanted to clarify how our checkout process works to address your concerns. Our system includes optional offers, allowing customers to add additional items at discounted prices. These offers are clearly presented with "Yes" and "No" buttons so you can make informed choices. While it seems there was some confusion during your checkout, we took steps to resolve this issue promptly. We’re always working to improve our processes and appreciate feedback like yours to help us ensure a smoother experience for all our customers. If you have any additional questions or concerns, feel free to reach out to us directly at [email protected] Best regards, Mike Founder, Noctivio
John G.
Over past 10 years or so I had used nasal strips from time to time...to deal with colds, stuffy nose, etc. The strips always seemed to come "un-stuck" during night, so never ideal...the thing with Noctivio mouth tape that's so odd: even though I cannot remember how I learned about it...ONLINE for sure, I became curious immediately, and ordered one pack of 30 tapes. Best things: 1)mouth tape is a bit flexible/stretchy...I like that, so you can make it stretch to cover a wider mouth or make it fit tighter 2)super easy to "apply" 3)adhesive is easy to remove, without pain (just go slowly) 4)when I had a mild cold, I applied the tape on purpose more loosely, as I wanted to be able to breathe thru mouth if necessary - that worked out fine 5) now, after using 45-50 "tapes", a bit less than two months, I've adjusted pretty well, and find using the tape at night to be very satisfying: NO dry mouth, breathing steady, fewer "wake-ups" during night 6) Recommend strongly for anyone who's tired of dry mouth
Richard B.
I thought the concept was good & wanted to try ONE month's worth. I had finished that order (for ~$34 with shipping) & then came the offer (and I wish I had a screen shot) but it was saying something about additional 2 months' supply for just 14 each - but when I accepted the offer - I found I was being charged for $124 ! ... I too am stopping payment. And BTW - I TRIED contacting them through their "Contact Us" and there was a fraudulent Captcha that required picking the circle with the most animals (easy ... right?) - I guess I can't tell the difference between 1 cat and 2 toucans !?! But my message to them was to CANCEL. I guess they never got that. But they will hear from CaptialOne when I dispute their charge. -Rich in Belmont CA
Response from NoctivioDec 29, 2024
Hi Rich, Thank you for your feedback. I’d like to address your concerns and clarify a few points regarding your experience. Our checkout process includes optional post-purchase offers, which are clearly presented with "Yes" and "No" buttons. These offers allow customers to access discounted products, but I understand that the pricing may have caused some confusion in your case. I’m sorry for any frustration this caused. As for the captcha issue you encountered on our "Contact Us" page, this is not implemented by us directly but is a Shopify feature designed to prevent spam and protect our website. It’s likely triggered by unusual activity or the use of a VPN. I’ll review your feedback to ensure this system isn’t causing unnecessary challenges for our customers. We’re here to help, and I’ve sent you an email with additional details to assist in resolving this matter. Please check your inbox, and don’t hesitate to contact us directly if there’s anything further we can do. Best regards, Mike Founder, Noctivio
JFS
11/1 SCAM. Total misleading advertising. I clicked on one item for $29.95. I scrolled thru the other items to the bottom and clicked to order. I was asked for my personal details and credit card. NO SUMMARY OF MY ORDER WAS GIVEN TO ME PRIOR TO BEING CHARGED $111.70. This included an additional $9.95 for Priority Shipping, plus two orders for additional tape that I did not order. Why would I order 150 tapes? Nuts! They refuse to accept back even in you do not open any of the packages. NOTICE: THEY GIVE YOU NO STREET ADDRESS NOR PHONE NUMBER. The packages were shipped from a street address in Vernon, California.
Cliff
Always quick to fill my orders and get them to my door! I originally ordered these for myself now the whole family uses. Excellent product anyone can use daily.