Give yourself the gift of better sleep.At Noctivio, your satisfaction and sleep quality are our top priorities. We're confident that our products will transform your nights and brighten your days.
Noctivio (noctivio.com) has 176 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
noctivio.com
Website
noctivio.com
Category
Wellness & Spa
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 15% of reviews.
Latest
Most recent review: August 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Difficult Web site.saved all email's and cannot find order number. Also worry the the order may have been duplicated
Difficult Web site.
Limited sales.
Great Product.
Response from NoctivioJan 3, 2025
Hey Ario,
Mike here from Noctivio.
Thanks for reaching your review, and I’m sorry to hear about the trouble! We send all customers a confirmation email immediately after their purchase, which includes the receipt and order number.
If you didn’t receive it, it’s possible the email address entered at checkout might have been incorrect. To help locate your order and resend the confirmation, could you please provide me with your full name and the email address used during checkout?
You can reach me at [email protected].
Once I have those details, I’ll make sure to sort this out for you right away.
Looking forward to hearing from you!
Cheers,
Mike
SC
Susan C.
Ordering system did not work properly…
Ordering system did not work properly and orders over $200 worth of product instead of $49 plus $19. Have notified company immediately and requested correction of order but no response 24 hrs then notified order shipped. Have already notified credit card company will dispute all charges unless corrected. It was Christmas. Today 29th, the owner or manager Mike contacted me to say refunds were made for items not ordered and said the ordering system allows post order orders (huh?) and states this is clearly indicated. This was not my experience! I think the website is purposely confusing and would not order again until fixed so post order cannot occur accidentally. At least I dont need to dispute the charge! This is good. Two stars on cart design, improved to three stars for delayed apology and refund.
Response from NoctivioDec 29, 2024
Hi Susan,
Thank you for updating your review and sharing your thoughts. I’m glad we were able to resolve the issue. I’d like to provide a bit more clarity on our ordering process for you and other potential customers reading this.
Our system includes optional post-purchase offers, which provide special discounts on additional items. These offers are exclusively reserved for customers who purchase our main product. This is a common practice in the online retail space, designed to give customers access to discounted items they may find valuable. Every step of the process includes clear "Yes" and "No" buttons, allowing customers to accept or decline based on their preferences.
I understand the process may have seemed confusing, and we’ll continue working to make it as clear and user-friendly as possible. Additionally, I want to again apologize for the delay in responding to your initial inquiry—it was due to the holiday period, but I appreciate your patience.
Thank you for giving us the chance to address your concerns, and I hope this explanation provides some additional insight.
Best regards,
Mike
Founder, Noctivio
GD
Glenn D.
Apnea events and leaks soared!
The first night my apnea events increased from averaging slightly over 2.5 per hour to 10.7 per hour. Air leaks went to 13 LPM from an average of 2 LPM, with many nights at O LPM. The first night's use will be my last night's use.
Response from NoctivioDec 29, 2024
Hi Glenn,
Thank you for sharing your experience with our Mouth Tape. I understand your concerns regarding the increase in apnea events and air leaks after just one night of use.
Transitioning from habitual mouth breathing to nasal breathing can indeed require an adjustment period. We recommend using the Mouth Tape consistently for at least 14 nights to allow your body to adapt to this new breathing pattern. Many users find that, after this initial adjustment period, they experience significant improvements in sleep quality and a reduction in sleep apnea symptoms.
It's important to note that sleep apnea is a complex condition that often necessitates a commitment to lifestyle changes and treatments to achieve meaningful improvements. While traditional solutions like CPAP machines are effective for many, they can be cumbersome, uncomfortable, and expensive. In contrast, our Mouth Tape offers a simple, natural, and cost-effective alternative that promotes nasal breathing, which has been associated with numerous health benefits, including improved oxygenation and reduced snoring.
I encourage you to continue using the Mouth Tape for the recommended period to fully experience its potential benefits. If you have any further questions or need additional support during this adjustment phase, please don't hesitate to reach out to us at [email protected]. We're here to assist you on your journey to better sleep.
Best regards,
Mike
Founder, Noctivio
RM
ron M.
Fiber control
Product works reasonably well as advertised but there appears to be a disconnect with customer service. Small Midwestern town people don't appreciate large city jive and of course there's other words that better describe the lack of moral fiber but then it's life in the city !
