Tracy L P.
Noctivio Scam
This company is a scam, and it's home site is deceptive. We are working now to stop payment!

Give yourself the gift of better sleep.At Noctivio, your satisfaction and sleep quality are our top priorities. We're confident that our products will transform your nights and brighten your days.
Noctivio (noctivio.com) has 176 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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176 approved reviews, newest moderated first
Tracy L P.
This company is a scam, and it's home site is deceptive. We are working now to stop payment!
JC A.
Don't shop this company! I had a similar experience as others who left one star reviews. There was no way to decline the extra offers and no Review Your Order screen. Consequently, I paid not only for the single pack (which was the only thing I wanted), but they additionally charged me also for the the 3-pack, and the nasal strips. In addition, their"guarantee" only covers loss or damage, but not customer satisfaction. Apparently the mouth tape doesn't work as advertised or they wouldn't be dumping inventory on unsuspecting customers and not guaranteeing customer satisfaction. I emailed them to cancel my entire order and refund my money, but they replied that it had already been "dispatched." However, the next day I received an email stating that the order had been placed and a label created, but Not that the order had been shipped. In their reply they also stated that they can't accept returns due to "health and safety reasons." HOW is it a health &/or safety issue if the entire package is not opened? In a reply from the company based on this review, the company said that there was a "clear option" to say "No Thanks" at checkout. There was no such button! According to the tracking information, the label was created immediately upon order, but not "Picked Up by Shipping Partner" until 3 days later, and not received at the USPS until 4 days after that. I had contacted this business and requested a return label before it "Shipped ". In fact I could find no way to cancel the order so I wrote and they told me they don't accept returns unless product was lost or damaged in shipment. However, in their reply to my original email to cancel my order (same day as order was placed), company stated that the order had "already been dispatched." I contacted this business and requested a return label before it "Shipped ". What was Not addressed was that they offer no guarantee of customer satisfaction, nor how returning an unopened package was a health and safety issue. which it is not any type of health issue!!! This company is nothing but a scam and obviously no intention of refunding my order. FURTHER MORE, I only ordered on package of tape ! I received and was charged for THREE Month supply PLUS they shipped nasal strips which was NOT ordered. Please send a total refund for my purchase .as soon as possible.
jwbskinneryahoo.com
I also signed up for one months supply, but was charged for an additional 3 months, which was due to too many optional buttons when signing up. Misleading website and ultimately not good business.
Liz B.
Noctivio has made a wonderful difference to my sleep and my dry mouth problems. I am a very small woman and have lots of trouble getting a CPAP mask that fits correctly. I'm using a small mask now but I need an extra-small (which they don't make). Consequently, I have lots of leakage and it doesn't hold my mouth shut. I was so happy when I found Noctivio. It works! I even used it while I was in the hospital and my nurses thought it was a good idea. I don't want to be without them, so I signed up for automatic monthly dellivery. Thanks for such a good product, Mike.
Beth P.
I have sleep apnea and snoring issues. I wake up multiple times during the night (I have a sleep number bed that tracks this). I had a C-PAP machine for a while but the bulk and noise kept me awake and I usually didn't fall asleep until I threw the mask in the floor. Since using Noctivio I am sleeping deeper and longer. My husband says I am not making any noise at all during the night. I highly recommend this product.
Sue M.
I watched an ad for Noctivio mouth tape. Saw it had a satisfaction guarantee. I ordered several months worth since the ad offered a discount. I tried the tape, it hurt my lips. When I tried to return it, they hold me they only return damaged, list in transit or defective due to sanitary purposes. VERY DECEPTIVE ADVERTISING!!!!
Rosemary M.
Scam by this company. My order was increased by items I don't want. I'm in the process of getting my order canceled. I don't appreciate the way they processed orders without giving you a cost up front.
Réal
Hi everybody! When I first ordered these mouth tapes, I was skeptical. By now, after 6 months, I am so happy and convinced, that I reordered. Suffering from sleeping apnea and using a CPAP machine for at least 20 years, my mouth was so dry that I was not even able to sleep at moments. After using so many products to try to settle the problem without any success, I was desesperate! I tried Mouth Tape by Noctivio and BINGO!!! Complete sleeping nights. More than that, my apnea episodes literally diminished, if not disappeared totally. I wake up now in the morning, full of energy and without this problematic dry mouth! Almost a miracle! Perhaps, but this is a true story! Thanks a lot Noctivio!