NOBULLReviews of nobullproject.com

Really disappointed. Ordered several times before and no issues. Ordered from the site that shows prices as GBP £ and selected size 5 (as I had done previously with no issue) only to receive a UK size 2.5. I’ve never experienced a company that has A. Changed their sizing practice - always order size 5 and receive a size 5 - until now. B. Sold a pair of (very expensive) trainers in a UK size then converted it to US without your knowledge. C. Then told it’s my own fault and charge me £12 to return. Whole sad process took 8 weeks. Sadly won’t order from Nobull again.

Commande jamais parvenue et le service client n'a pas voulu me rembourser à 100% ma commande car ils voulaient que je leur fournisse des preuves. Déjà ils ne sont pas capables de suivre leur colis donc j'ai du allé au service de la poste pour faire une réclamation et un suivi ; nous avons obtenu un résultat qui était que mon colis n'a jamais été mis entre les mains de la poste. Je leur ai envoyé tout ces éléments de réclamation et de preuve mais ce n'était pas suffisant ; ils m'ont proposé de me rembourser 50% de ma commande et c'était déjà le max qu'ils pouvaient faire : résultat j'ai perdu mon argent et je n'ai jamais reçu mon produit : c'est du vrai vol !!!!! N'achetez pas cette marque en ligne vous prenez un sérieux risque.

I have bought from Nobull before all good and normal returns etc. Recently bought a couple of T shirts the site gave no impression it was now only US. To return items is extreme hassle with DHL and they kindly deduct $15 dollars as well for a return. If you want to avoid a risk returning an item with a very high return cost and to be out of pocket please Do not order. It is a real shame as the products are good but cannot use now until they revert back and there are plenty of other companies with free or low cost returns with similar items.

Worst company to order from I order a pair of sneakers that they were final sale for my husband, however, they were very uncomfortable. I emailed the company several times trying to exchange them for another size. I requested just an exchange, the company did not want to do anything I had to keep the sneakers, no exemptions to the rules, I am very upset because I didn’t realized that it was a final sale, otherwise I would’ve ordered them because they were Father’s Day gift. Very disappointed

I recently had an experience with NoBull that highlighted some significant issues regarding their delivery process. While I generally appreciate the quality of their products, the inconsistencies and lack of clarity around delivery times were disappointing. When I placed my order, there was no indication during the checkout process that customs delays could extend the delivery time significantly. The only information I received from both NoBull and DHL was that my item would arrive on a specific date. Unfortunately, this date was not met, and I later discovered that the entire process could take up to two weeks due to customs, information that was neither found on their website nor in any communication received prior to placing my order. Upon contacting NoBull’s customer service, they provided a full explanation and detailed the actual time required for the delivery, including potential delays due to customs. While I appreciate their prompt response and detailed follow-up, this crucial information should have been communicated upfront, not just after a problem arises. For future customers, it is essential that NoBull improve their communication regarding delivery times and potential customs delays. Clear, upfront information is vital to avoid the frustration and inconvenience of waiting for a parcel without knowing the true timeline. In summary, while NoBull’s customer service was responsive once contacted, the initial lack of clear and comprehensive delivery information was misleading. I hope they take steps to address these issues to improve the overall customer experience.

Compré unas bambas hace una semana en Nobull España . No me llegó mail de confirmación, por lo que no sé nada del pedido.

Ok trainers and clothing, however slow deliveries and not free even thoguh the website says free delivery over £99, that is not true. I was just about to order another pair of runners and I was getting charged £5 for shipping costs, so no.

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