NOBULLReviews of nobullproject.com

I ordered a pair of On Running shoes on January 29 for an upcoming vacation and paid extra for shipping protection. Unfortunately, as of March 12, I still have not received my package. The tracking number now shows the shipment as lost. I have sent several emails and text messages to the contact number provided, but no one has responded. I also tried contacting the courier, but I have not been able to reach anyone there either. Very disappointing experience and extremely poor customer service. I expected much better support, especially after paying for shipping protection.

These NoBull people are relentless with their email campaigns. I don't know how I ever got on their list, but they won't stop, and they have NO UNSUBSCRIBE feature. That characteristic alone tells me - and hopefully you, too - that they are more bull than not. They do invite you to text them for service, so I did,... knowing that I can block them if they start texting me with nonsense... They responded once with a request for more info beyond my email. Nope! Just remove this email address... it's a simple request. And crickets... Everyday another email comes in. Everyday I text them back to say STOP. Nothing. I've never bought anything here. Will I ever? No chance. Who wants to work with a company which can't listen to customers or prospects?

Jeg bestilte mine vare d.28.11 kan se ordren bliver ekspederet men d.09.12 stopper den fra terminal. D.12.12 kontakter jeg nobull og gør dem opmærksom på det. D.20.12 får jeg besked om at varen er leveret?? Skriver til transportfirma - for at få en forklaring da der ikke ligger nogen pakke ved min fordør som noteret. Pakken er leveret til en adresse i Canada - jeg bor i danmark - Skriver til nobull 3 gange d.21 men har endnu ikke fået svar. Pengene blev hævet d.02.12:( Julegaven var bestilt i god tid og nu står jeg uden.

Exactly two weeks ago I placed and paid for an order. I still have not received the order and there is no sign of it. Nobull has not provided any tracking information (that spot on the order details on their website is blank). Customer service can't give me any information on when I will receive the order or if it has even shipped. They just blamed a "holiday backlog" and said they would escalate the issue to their "tracking department". Again, it's been TWO WEEKS. I'm out my money and still don't know when (or if) I'll receive my order. It's almost 2026. Online retail shouldn't be this awful. It's especially ironic that their business name is "Nobull". Because that's the exact opposite of what I've run into with this order. I'm also puzzled about why Trustpilot currently shows a 4.3 rating for this company and the summary is glowing, when 55% of reviews are negative. Don't order from Nobull unless you're a fan of frustration and poor customer service. I will never order from them again.

The Canadian site needs to display items in CAD before you get to checkout

Website very misleading. Didn't realise I was ordering from the US - not tye UK. Website makes you think that its free to return items. It isn’t. They charged me £12 to return a pair of trainers. Rubbish

This company has absolutely no customer service at all. They have too many restrictions on their discount codes. And when I asked for support no one has contacted me at all. They are not reputable.

Please do not make the mistake I made and fall in love with this brand - they are NEVER stocked and have completely forgotten the creativeness that shaped them in the beginning. The creativity/color branding was so unique -- but now it is just lazy and non-existence. No bull gave me blue balls. Yawn.