NOBULLReviews of nobullproject.com

Absolutely horrible customer service. I purchased new shirts the same exact size and same actual shirt (just different colors) as I purchased last year. They came in fitting wayyyy smaller. 3 inches shorter and 2 inches smaller in width for some reason. They must have changed their fits that I wasn’t aware of. Well they told me they can’t exchange them because there was a “promotion” going on when I bought them. I sent in pictures showing the differences and they still didn’t care. If I knew they were so much smaller than they were a year ago, I would have got a bigger size. Now I’ll never buy anything from them again and I buy a lot of stuff from them including shoes.

I purchased a product at discount through their website, size 9 US. I used to live in the USA so I know my size well and also bought the same size of shoes when I was traveling to NYC this October. After long wait for their international shipment, the shoes arrived and size 9 was small. I was told I am not able to return as they were at final sale. I would never buy from them again, what a disappointment!

I am compelled to share my horrendous experience with NOBULL, and I hope this review serves as a cautionary tale for potential customers. My recent interaction with their customer service has left me thoroughly dissatisfied and frustrated. I placed an order (#205300263) on November 24th, and as of today, December 11th, my order remains unfulfilled and undelivered. The company is a joke! The lack of transparency and timely communication regarding the status of my order is simply unacceptable. Upon reaching out to NOBULL's customer service, I received vague and generic responses from Arnie, who seems more adept at offering excuses than resolving issues. The lack of urgency and clarity in their communication is astonishing, especially considering the scale of their business and their sponsorship of the CrossFit Games. To compound my frustration, I received a notification stating that the Camo Trainer, a product I was eagerly anticipating, is out of stock and has been refunded. However, I have still NOT RECEIVED the refund even after 10 days waiting for it! NOBULL failed to provide a reasonable explanation for this inconvenience. Despite my numerous attempts to seek resolution, my concerns have been met with insincere apologies and unhelpful responses. Adding insult to injury, NOBULL's customer service is incapable of addressing my concerns with a level of professionalism and sincerity befitting a company of their stature. I am left wondering whether NOBULL's sponsorship of the CrossFit Games is merely a facade for the inadequacies and disorganization within the company. Basically, from my November 24th purchase, I have not received any products or refunds, just a big headache. This is called 'stealing' and is a crime! In my latest communication, I explicitly conveyed my dissatisfaction, and despite the urgency of the matter, NOBULL's response was once again lackluster. I have lost confidence in NOBULL's ability to fulfill orders promptly and address customer concerns effectively. If this matter is not resolved within the next 24 hours, I will be forced to escalate my complaint with the Better Business Bureau and initiate a dispute with my credit card company. I implore anyone considering a purchase from NOBULL to think twice and weigh the potential frustration and disappointment against the allure of their products. This has been an abysmal customer experience, and I am left regretting my decision to give NOBULL a chance.

There isn't much point in me iterating what hundreds have said before me, however, I don't want anyone else to put their trust in Nobull, only to be wildly disappointed. It's no surprise the CFO made a blunder of an investment which has led to them needing to pull out of the UK, as they clearly do not have a clue how to run a business. It's a shame the Crossfit games are sponsored by them, so I'll need to hear their name repeated for a week. Awful service and T&C's designed to screw you over.

Customer service is ridiculous. It is like trying to speak to a brick and get results. Ordered four items as a Christmas gift, received three. Asked to either get the fourth item replaced or allow me to purchase another for same price and they refuse. They also refuse to allow me to return the other three pieces which are part of a gift and needed the fourth to complete. Now they want me to pay double or be stuck with the incomplete gift. Never again will I spend with this company.

Sizes on exact same products have changed, can’t exchange and now have to pay to return to US, order was from UK site not US?! Don’t change your sizes of existing products and there wouldn’t be an issue, same size and same top that’s usually baggy is tiny so not a small size change a huge one. Also no refunds or exchanges offered if it’s in the sale, this should pop up before you take payment on the payment screen, No longer like the brand too much hassle.

I ordered my 3rd pair of Nobull's this time a pair of runners. Ordered on the 5th November and received then on the 28th November. Opened the box and they have sent US SIZE 10 INSTEAD OF A UK SIZE 10!!!!! SO NOW I HAVE TO SEND THEM BACK TO THE US WITH MYSELF TO PAY THE SHIPPING FEE OF £12.00!!! CAN YOU BELIEVE THAT!!! THE REASON WHY SO IVE BEEN TOLD IS THAT THEY HAVE CLOSED THE UK WAREHOUSE IN READING. I WILL NOT BE ORDERING AGAIN!! ANGRY YES I AM!!!

Awful customer service. I ordered two pairs of trainers as gifts. It is a 'premium' brand and they are expensive but they were for people dear to me so hence the purchase. During the checkout there was no indication of possible delays to delivery. Once the purchase was completed I recieved an email saying that delivery might be a little longer than usual, vague but at the time I thought ok a week or so then that still works. After a week I sent an email looking for an update and have sent multiple emails since with no reply, despite thier webiste stating Email us anytime at connect(at)nobullproject.com and we'll get back to you within 12-24 hours. I resorted to the chat function and was told that it was in transit and was given a link that didnt work to follow the tracking. I could extract the tracking number from the link text and when I went on there was no tracking information. A week later (3 weeks post purchase) I used the chat function again and was told it is in transit and will take 8-14 days to arrive and that I should check the tracking link for updates. I asked for a refund as I dont believe it has been sent and if i had been told it would be 4-5 weeks (maybe) for delivery I wouldnt have ordered it. This was refused. At this stage there are no updates and I don't fully believe that I will receive my items and if I do I pray they are correct because I would dread to think what the returns process is.