Noble Knight GamesReviews of nobleknight.com

One of the store front employees (Keenan) gave us an in depth tour of the facility. He went above and beyond to answer our questions. He was very personable and knowledgeable.

Purchased a “Near Mint” condition Kill Team Starter Set 2018 box, yet it was missing several of the included items and had other miniature sprues included instead. This was a $265 box and the offer according to their “Satisfaction Guarantee” was $75. This would nowhere come close to covering the costs to purchase the missing items. The only other offer was a prepaid return shipping label. So now I’m even more inconvenienced by having to take time to pack and ship this back. The entire time I must wait for my money to be refunded until they receive the item back at their warehouse where presumably they will do the first actual Quality Control check of the merchandise. The box was not sealed so all that had to be done was to open the box and easily enough verify the contents. Maybe next time take actual photos of the contents and box when listing it on your website and confirm the items. If you wanted to offer financial compensation make a fair offer for missing items and then request the incorrect items to be shipped back.

I have had excellent dealings with Noble Knights both buying and selling Their website has a great selection of 25mm Minifgs that are hard to find and at reasonable prices. I ordered some items from their ebay site which I found confusing but contact with Scott, Customer Service Manager, soon straightened out my issue. When my order was received, one of the items was incorrectly marked, again contact with Scott acknowledged the error, and both refunded the cost and allowed me to keep the"error" ! That is what I call great customer service. I definitely will continue using their website and highly recommend Noble Knights!

I ordered several board games from Noble Knight Games, including one as a gift for my family. All the games arrived complete, and in Excellent and Brand New condition as noted. When there are questions, Customer Service is quick to reply. Everything is always packed safely and securely, and their rating system is very accurate and helpful. A Great Seller! A++! Would highly recommend! Thank you very much!

Noble Knight Games provided truly the best customer support experience I've ever had. I ordered a massive used Marvel Legendary collection across 7 expansions, and discovered on delivery that it only contained the hero cards and none of the villain/henchman etc cards. It was a really good deal so I was hoping they don't just cancel the order refunding me for it. Rather than doing that, someone from their support team (Lexie) actually found and broke down other boxed sets from their own inventory just to track down, verify, and ship all of the replacement cards (~550-600) to make my collection whole. The diligence, communication, and sheer effort their team put in to make things right was incredible. I had read about this kind of service from them in forums but was honestly surprised to experience it first hand. Noble Knight has earned a lifelong customer in me

I have to start with the absolutely amazing customer service! They were so incredibly responsive and helpful. I had a real issue with the delivery person and Mason made me feel supported at every step and helped me find a solution very quickly so the gift for my partner still arrived in time. In addition, I am really impressed by their last selection of games, even rare ones; especially their selection of wargames. And to be honest, I initially planned to just buy this one specificmgame. But after having experienced this outstanding customer service, I am really inclined to explore their store more and come back for gifts and for myself. Thanks a lot!

I ordered from the UK. The items arrived quickly and were well packaged. I would definitely use this shop again.

Noble Knight is a reliable seller, but often a bit overpriced compared to eBay and other smaller sites like Demon's Lair & Troll Trader.