Noble Knight Games Reviews | Read Customer Reviews of nobleknight.com

Noble Knight Games Reviews | Read Customer Reviews of nobleknight.com

Noble Knight Games reviews

171 approved reviews, newest moderated first

Jeff O.
Nov 1, 2024
A great online experience
I ordered a board game on Monday and received it on Thursday. The communication I had with them was up to date. The product was in immaculate condition. I even loved their commercial. This is truly the best online game store.
Response from Noble Knight GamesNov 5, 2024
Thank you so much for your fantastic review! We’re thrilled you enjoyed the fast shipping, clear communication, and condition of your game. It’s our goal to make every experience memorable, and we’re so glad you enjoyed our commercial, too! We look forward to serving you again soon. Happy gaming!
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Cole M.
Oct 17, 2024
I've been standing at the counter for…
I've been standing at the counter for over half an hour and not a single employee has talked to me i don't recommend this place terrible customer service
Response from Noble Knight GamesOct 23, 2024
We sincerely apologize for your experience and appreciate your feedback. This is not the level of service we strive for, and we’ll address this issue with our team immediately. We value your time and would like the opportunity to make things right. Please reach out so we can better assist you.
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Paul B.
Sep 24, 2024
First class, professional Gaming company
I have used Noble Knight Games multiple times over a number of years and they have always provided a fast, friendly and excellent service. For the first time recently an incorrect item was sent to me (these things can happen) but the manner in which the small error was swiftly corrected is why I am writing this review. They were apologetic and corrected matters instantly, and with constant communications. In my view such events are the real test of a company, and NKG passed with truly flying colours! An outstanding company.
Response from Noble Knight GamesOct 1, 2024
Thank you so much, Paul, for your kind words and continued support over the years! We truly appreciate your understanding, and we’re glad to hear that our team was able to swiftly correct the issue. It means a lot to us that you consider this experience a testament to our service. We're committed to providing the best experience for our customers, and we’re thrilled to have passed the test in your eyes! Looking forward to serving you again soon.
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Wim
Sep 18, 2024
An absolutely perfect service
An absolutely perfect service! It can take three days in Belgium to get a letter to someone just a few towns away - Noble Knight and Fedex delivered my package (USA -> Belgium) in less than 72 hours! Noble Knight's website is easy to use, shipment can be followed via e-mail & track and trace, the game was carefully wrapped and arrived in splendid condition. Nothing but superlatives for Noble Knight Games. Thank you very much!
Response from Noble Knight GamesSep 18, 2024
Thank you so much for your kind words! We're thrilled you had such a great experience with our service. It means a lot to us, and we look forward to serving you again!
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Patanga Cordeiro da S.
Sep 3, 2024
Problem solved - great shop
Edit: Problem solved. They refunded me. Great games and great service! Old review: I bought a few used games on Noble Knight. One of them came sealed, with small stones and an empty punchboard instead of the game components. They basically told me they will not refund me, and asked for pictures. I sent them, and inquired again a week ago, and get no reply.
Response from Noble Knight GamesSep 12, 2024
We’re truly sorry to hear about your experience. This is not the level of service we strive to provide at Noble Knight Games. We’ve contacted you directly to make this right and ensure this situation is resolved satisfactorily. Your support means a lot to us, and we appreciate your patience as we work to fix this issue.
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Adragon G.
Sep 1, 2024
Outstanding store in so many ways!
Noble Knight is one of the first places I look when I am trying to locate a hard to find game or D&D module. Their inventory is legend. I also have found that if something is not quite right with your order they go above and beyond to make it right!
Response from Noble Knight GamesSep 3, 2024
Thank you for your kind words! We're glad to be your go-to for rare games, and we're always here to make things right if needed. We appreciate your support!
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OC
Aug 31, 2024
Envoi rapide et soigné aux usa
Envoi rapide et soigné aux usa, la figurine est arrivée dans l'état annoncé, rien à redire !
Response from Noble Knight GamesSep 3, 2024
Thank you for your kind words! We're delighted that the figurine arrived in perfect condition and met your expectations. We appreciate your trust in us and look forward to serving you again!
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JamesD
Jul 30, 2024
Absolutely legendary customer service…
Absolutely legendary customer service and pricing! I have not seen a place that has more games in one geographical area. They should have a Guiness world record! My order was packaged perfectly and arrived extremely fast. I will be ordering again!
Response from Noble Knight GamesAug 1, 2024
Thank you so much for your fantastic review! We're thrilled to hear you enjoyed our service and selection. Your kind words inspire us to keep delivering the best experience possible. Looking forward to your next order!
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