Steelcase, Inc.Reviews of nl.steelcase.com

We had the worst customer experience ever! We purchased a Steelcase gaming chair for our son's birthday, and it arrived with a broken lumbar bracket. My wife experienced an extended wait on hold and encountered unhelpful customer support while documenting the damage, receiving return packaging/instructions, and awaiting a replacement. The process was not only time-consuming but also slow, with a noticeable lack of urgency from the company. Weeks later, we received a replacement unit, only to discover it was broken in the exact same manner. One would assume that a company priding itself on high quality and commanding premium prices could provide better customer support, quality control, and design. We are still struggling to receive the next unit and return the second defective chair. Our disappointment with this company is profound. I would advise any consumer or office manager to reconsider placing orders with Steelcase. Mark Hudgins

Very slow delivery.

Difícil comunicación y seguimiento del pedido.

Têtière non conforme Sav inefficace Extrêmement déçu au vu du prix Et sans solution à ce jour

La entrega fue todo un caos. Y con todas las tonterias que pasaron ni me han ofrecido alguna indemnización.

El control de subida y bajada no acciona el pistón de recien entegada, ya ha venido servicio técnico y no lo ha podido solucionar, a la espera de la solucion

I orderer something a month ago and still has not arrived

I still haven't received the chair. On the website, it was supposed to be delivered in 2-3 weeks, but after I bought the chair, I received an e-mail informing me that I wouldn't be able to receive it for another 5-6 weeks. Given the price of the item, this information should have been available to the customer beforehand so that they could decide whether or not to buy. I was also surprised that the return period had already expired. So all in all, it wasn't a good experience