NJACCESSORY-CLOSEDReviews of njaccessory.com

My experience was excellent with Max

I received the Amazon Kindle Oasis 32gb eBook reader and determined it that the total space on the device was only 2.76gb when I checked the properties of the device drive on my computer. I contacted NJAccessory and explained my problem. The person I talked with did not seem to be able to understand or take care of my problem. I was asked if I wanted to keep the product. I replied no why would I as it was probably a used refurbished item in lieu of new as it should have been and only has access to 2.76gb. I was transferred to the owner and he didn't seem to interested and sent me back to the original individual who could not help me in the first place. This product was purchased through Walmart and I proceeded to contact them by phone. Since I ordered the Kindle and a protective cover they were confused and said they would contact the company who sent the cover and I told them that would be incorrect but the Walmart rep said they would get back to me and never did. I started to email both companies with the particulars. When I called by NJAcessory the owner asked me what all the Hoopla was about because I sent a detailed email. Granted it was very detailed and probably he was not to interested to carefully read and understand. He was annoyed with me and said I should give them more time and I was paranoid. He thought I was paranoid and said did I think he was CIA or something. I thought that was funny actually but not very professional. He then got professional and assured me if I sent it back it would be taken care of. He sent me an email with a label and I sent it back that same day. I sent the product back and a few days later called to confirm they received it and they did. Again the owner said he had someone working on it and he would make sure if they had another unit he would check to make sure it was good and send it to me. That was over a week ago so I guess he was brushing me. Since then I placed a dispute on my credit card and they will be taking care of it from here out. So there you have it the reason for 1 star. Additional comment dated 10/28/2020: I just received my new Kindle and it is the real mcCoy with 7" screen and 32GB. So now I don't know what I received from NJAccesory other than a scam sending crap under false pretenses. BEWARE condumer.

This was the only site that did not give mr the run around. I wanted an RF 70-200 2.8. 5 minutes to order with a US warranty and prompt delivery. No BS was refreshing.

I was a bit on the nervous side at first, but everything went pretty accordingly. Custumer service was great, before I found this place, I called a few other place that couldn’t deliver on the product because they were out of stock which mean that their website was not updated. NJAccessory delivered on time and I’m satisfied. Thanks

I had a great experience, found the exact product I was looking for!

I can’t leave without posting a review. I usually don’t post reviews but this time, I must. The customer service I received is simply impeccable. I met with Max personally and he delivered not just deliver in price, but in stock availability as well as customer service. I went went through a few people online that were nothing more than scammers. This is my second large purchase and I will do it again. When this business says they have a product, they deliver and with the best price. They are also well versed in technology. This store has all the merchandise that the big name tech and electronics stores, don’t have. Why waste time? Just give Max and his team a call. I strongly recommend this store. A very special thanks to Max and the buydirect & save team.

I’m new to photography, and was told I needed a 50 mm lens and they had the best price hands-down that I found for A brand new lens. I also had to call customer service and they were super helpful and super nice. In fact I called twice and different people both times both very helpful and nice. Just received it and couldn’t be happier! 10/10 would order from them again!! There’s a flyer that says they included a free gift, I don’t see it anywhere but I don’t care because everything else was perfect LOL Edit: Found the free gift it’s a mask, how nice! I just ruined mine and needed another one so that’s perfect!

Utah: Excellent service, I received my camera within two days.