NissanReviews of nissanusa.com

COVID-19...... I don’t have to say nothing more. I just finished calling Nissan asking to defer my current lease payment and extend my lease at the end by the month or two of the extension. They said NO, THEY DON’T DO THAT. They are helping their customers by deferring their payments, their customers will not be paying late fees, but at the end of your lease, you will have balance to pay in full for the missed months. So, at the time of your lease maturity date your payment will be double or triple from the regular monthly payment!!! And that’s what they call help.!?!!!?? SICK Other companies do extend for their current customers lease maturity date, but NOT NISSAN! I will NEVER EVER lease/buy any NISSAN PRODUCT. I will definitely tell everyone how they treat their CURRENT CUSTOMERS, because they only care how to trap a new customer into their new deals (check their pitch offer on NISSANUSA.COM). They are not helping people during these hard times and DEFINITELY they are NOT working with their customers!

I bought a 2012 Nissan Quest Oct. 31, 2012. Had it for 5yrs until the accident. Praise God it was a tough enough Vehicle. My daughter walked away from the accident. Van was totaled. My daughter is alive. I experienced good Customer Service when I went there. Just bought a 2019 Rogue on Jan. 2,2020. Right now the MainThing I’m really disappointed with my new vehicle is that the front Power driver seat does not tilt upward. This really takes away from having a more comfortable driving experience especially on a long trip. Why Nissan decided not to include this seating option is beyond my understanding. I did not realize this until after I purchased this Vehicle. If I had known it was gonna take away from experiencing a more Comfortable ride, I might have bought something different. And I would have being led to maybe even purchase and pay extra for the Honda CRV. What’s done is done now. Really not happy about not having that tilt option for the power seat. Other than that not a bad SUV.

Nissan Sentra 2015 with 76K. Batch of Nissans with CVT transmission problems. After reading all the issues with A LOT of Nissan cars, found out that Nissan has lawsuits regarding this problem. Went to the dealer to get the car checked and was told that the transmission needs to be replaced and the cost is $3,900, so I told the person in charge, about the extended warranty I had read about on the internet and he told that my car is not under warranty. My car has 76K and supposedly Nissan extended the warranty to 120K miles or 10 years for this issue. He said you're going to have to talk to your lawyer.

2016 with 31000 miles on it. This truck has been a nightmare from day one it was in repair over 8 weeks total and now that the warranty is up I'm looking at thousands of dollars in repairs

NISSAN IS THE BEST! BEST PRICES, BEST OVERALL SERVICES & VEHICLES, ETC., HANDS DOWN!

Bought a new 2018 Frontier and with less than 10000 miles the paint started chipping off. The original dealership did not do anything when I pointed it out. I had stopped at another dealership closer to home for warranty work(a leaking rear seal at a little over 30000 miles), pointed out the paint chipping and was then told of a paint test. Of course Nissan wrote off as rock chips. Not sure how you get rock chips on the sides and back. More especially when Nissans own paint test pulled paint off! Will NEVER buy again or recommend Nissan!

Who makes a $40,000 car that will only travel 100,000 miles before major service ($5000) is required? Nissan, that's who. I inherited a 2012 Murano with 55,000. Took it in for complete service of everything so I would know I was starting fresh. Now another 55,000 miles later the CVT (continuously variable transmission) has failed. To my surprise this happens a lot (search nissanmurano dot org/threads/failed-cvt.2002) to see that more than half fail between 100k and 120k. Needless to say I will never buy a car again with a limited life built into the vehicle. And that means I will never buy another Nissan. It's back to Honda, which carried me well over 200k before I gave it to a friend for another 150k (351k) with no transmission issues.

Nissan is an unscrupulous company that makes shoddy vehicles and passes on the costs of their mistakes to the consumer. I would strongly advise against ever buying a Nissan, used or pre-owned. Even if you are considering a model that does not have a CVT transmission as described below, Nissan clearly does not take responsibility for their poor workmanship which leaves any Nissan customer vulnerable. I own a 2013 Pathfinder Platinum (review written in 2019). Despite keeping up with all recommended maintenance, the transmission of this vehicle failed in 2017 at only 80,000 miles. Fortunately it was still covered under an extended warranty, and Nissan installed a new transmission. The transmission has just failed a second time, only 2.5 years and 60,000 miles after the first. Absolutely outrageous. Nissan refuses to offer any restitution for the failure of a nearly-new transmission that they installed 2 years ago. This is a known issue, and thousands of consumers around the country are having problems with the CVT transmissions in the 2013-2014 Pathfinders (including frequent failures at around 70,000 miles). In fact, Nissan settled a law suit stating that it knowingly put faulty transmissions in these vehicles. Yet they still try to suggest that there is no problem with these vehicles and that it is just ‘too bad’ for the customer that they wind up with a $5K repair. Shame on Nissan.