NisoloReviews of nisolo.com

Total scam - took my money and never delivered the shoes. They said the deal was canceled and that they would not be returning the money paid. Such a legit looking website but truly 100% a scam.

also part of 5 for 5 scam, this is at best poor business and feels more like theft to promise something and not even try to deliver

I was also scammed by Nisolo’s 5-for-5 program. The original company (that went bankrupt) only provided 2/10 codes and refused to provide a refund when the program abruptly ended. The new company using the Nisolo brand name refuses to honor the existing memberships and is only offering a 25% coupon code on future orders. They have not responded further to and would rather lose their previously loyal customers than provide the credits due. I tell everyone I know to run away from Nisolo.

They ripped off all of their Five for Five Customers. Did not provide products as promised or a refund of any kind. DO NOT RECOMMEND!

I bought into the five for five program when it offered 10 items free over a five year period and it could be a bag or shoes regardless of the price. They later changed it to shoes only but I was in under the original program. They owe me 5 items and now they are only offering a 25% discount on an item. What a scam.

Another 5 for 5 that was repeatedly told this was a pause for them to redo the membership. There needs to be legal action taken to the company and payment made to the customers involved.

Talk about a huge disappointment. Used to seem to be a great company. I bought multiple pairs of shoes from them, recommended them to friends and family, gave shoes as gifts and then they scam me with this 5 for 5 situation when I decide to buy in further to its longterm success. And I believed them when they said it was only on pause for a year in 2024. New owners use same branding, website, email list and sell discounted shoes on the site but don’t ship shoes that loyal customers ALREADY PAID FOR. How stupid is it for a company to screw over its most loyal customer base? Trying to get my money back with a credit card dispute and either way will file a complaint with my state’s attorney general’s office. Shameful losers running this company. What a way to destroy a brand. I can only imagine how many of their suppliers they’ve screwed over who they’re supposed to be treating so well. If you’re reading this and you work there you should be ashamed of yourself.

Very disappointed with how Nisolo handled the end of the Five for Five program. They canceled it without notice, offered no refunds, and gave almost no communication. As a “consolation,” they offered a 25% lifetime discount, but the math doesn’t add up compared to the amount of money they pocketed from the membership fees. It showed a real lack of respect for loyal customers. I would not trust them with future purchases.