Ninja PatchesReviews of ninjapatches.com

I accidentally placed an order for 2 wrong embroidered designs. I emailed them and it was like the next day they credited all the money to store credit. Awesome awesome customer service. I have tons of different pvc, leather, embroidered patches coming. The printed patches that came were awesome. Overly impressed with how they've treated me. Customer service is EVERYTHING. So, I just received my leather patches and my stickers. TOP NOTCH QUALITY. 👌 Wish I could give more than 5 stars. Seeing "Made in the U.S.A. on my stickers off to the side by the easy peel. Makes me so happy my money is going to Americans. Absolutely blown away at the quality. Can't say enough good things about this company. Nice work guy's.

I was a little skeptical not being able to see a proof but I have to say my patches turned out just like I hoped. 5 Stars!

Customer service is top notch, some of the best I have ever experienced. Expressed an issue with an order when it arrived, and they offered to replace it for free, and then even overnighted the patches when they were done. Ultimately, the patches were not what I wanted, and won't work for my application. However, the customer service alone is worth 5 stars.

Great quality and craftsmanship! The entire process from design through manufacture was amazingly easy and satisfying. Kudos to Ninja Patches and Thank you. I will certainly be a repeat customer!

Just received the 2.5” patches I ordered, which are actually only 2” patches. They sorely lack the detail you boast about in your ads, most likely because you crammed it all in to a 2” patches . Lesson learned!

Fast response and very helpful.

Mario at Ninja Patches has truly been one of the best vendor partners I’ve worked with. From start to finish, he went above and beyond to help me create custom patches for both the LA Marathon and a charitable organization, ensuring every detail met the highest standards of quality. He was collaborative, responsive, and incredibly solution-oriented. Whenever we ran into a challenge, Mario didn’t hesitate, he immediately offered solutions and guided me through the best path forward. His communication was clear and consistent throughout the entire process, which made what could have been a stressful timeline feel completely manageable. Most importantly, he genuinely cared about the final product. He worked closely with me to make sure the patches not only met, but exceeded my expectations. When timing became tight ahead of my event, he proactively helped expedite production to guarantee everything arrived on time. I’m so grateful for his professionalism, reliability, and dedication. I would recommend Mario and Ninja Patches without hesitation and look forward to working together again.

The initial order was placed on Jan 20th, and I was overcharged more than $100 for 10 patches. NOBODY reached out to me. I was placing a new order and see the pricing and had to contact them asking for an explanation. I did a second order (Jan 27th) on a different kind of patch on a separate day, and both orders were shipped together. Supposedly, the delivery was complete today Feb 9th; thank god I was testing, so no client was involved. I ended with 2 tracking numbers and also with delays. No explanation. Again I had to contact them. 1 Star, why? Due to my mistake selecting the type of patch, I contact them and they say that the order was updated (THANK YOU). I can't confirm yet.