Bibiano
Great service and fast response!
Great service and fast response!
Response from Ninjacators LLCNov 13, 2023
Hello Bibiano, Thank you, we appreciate your review!
Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida.Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge.All based on our combined 70 years of successful institutional and retail trading experience.
Ninjacators LLC (ninjacators.com) has 556 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Internet & Software · New York, New York
Excellent

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Excellent
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Excellent
556 approved reviews, newest moderated first
Bibiano
Great service and fast response!
Response from Ninjacators LLCNov 13, 2023
Hello Bibiano, Thank you, we appreciate your review!
Jean-Jacques D.
The response has been a little bit slow this time. Also I did have to de-install the tool bar to hopefully make the new indicator work. But it does not work on my platform. Hope after the meeting with Michael everything will be fine.
Response from Ninjacators LLCNov 13, 2023
Hello, Thank you for sharing your experience. We apologize for any delays and the technical challenges you've encountered. We appreciate your patience and encourage you to reach out to our support team for further assistance. We're committed to ensuring everything works seamlessly for you.
Johnson M.
Staff were responsive and accomodating
Response from Ninjacators LLCNov 13, 2023
Hi Johnson, Thank you, we're always here and happy to help!
Juan C.
I was confused with ninjatrader and ninjacators, 2 separate companies, ninjatrades is a brokerage and they make me cancel my tradovate account and them to open the new account took forever. about ninjacators I got everything right away, I still learning the material and so far is clear but I am going to backtested to see if my knowledge plus the indicators works if not I will use their exchange policy, I will change it for another indicator. Sorry for the missunderstanding
Response from Ninjacators LLCNov 8, 2023
Hi Juan! We sincerely appreciate your feedback. It's essential to clarify that we are not NinjaTrader, but rather Ninjacators, a third-party company specializing in creating indicators. We do not have any influence over platform, broker, or data-related issues. However, we are truly grateful for your purchase of the Volume Spread Scalper. You can count on us to provide assistance when your NinjaTrader platform is setup!
TM
Very good support that really helps with questions.
Response from Ninjacators LLCNov 8, 2023
Hello, Thank you, we appreciate your kind feedback!
TomGardner
Very helpful white glove installation expert, friendly and made the experience interesting and fun.
Response from Ninjacators LLCNov 6, 2023
Hi Tom! Thank you for sharing your positive experience. Our team is always here to help!
customer
They exchanged the product with no problem and great customer service
Response from Ninjacators LLCNov 6, 2023
Hello! We value your review, and our team is always ready to provide the support and assistance you may need.
Ace
Got a response and resolution within 48hrs
Response from Ninjacators LLCNov 4, 2023
Hi Ace, Awesome, glad we were able to help!