Joseph M W.
This program was given to me as my 79th…
This program was given to me as my 79th birthday gift, thinking it would enhance my performance of trading. We were not told that the program would require an expenses ($168.00 per month) to bring my data up to it's requirements for the performance of the program.. Needless to say I am very disappointed in the purchase of Your E Mini Productive Trader..I am looking forward to exchange it for a better suited program for me. Rithmic CME data feed does not provide these data, so if you need e.g. TICK, TRIN, ADV data I would suggest subscribing to the appropriate NYSE data feed. This is a update; they honored their Satisfaction Guaranty 100%. They gave me a access key to another program of my choice that I am Satisfied and Happy with. They did as they said they would and in todays world that is unusual, Thanks for being honest with your customers'. Thank You JMW
Response from Ninjacators LLCMar 28, 2024
Hello Joseph, Thank you for sharing your experience with us. We're sorry to learn that the program hasn't met your trading needs. Our records indicate that our Agent Stephanie has facilitated an exchange for your program. We hope this better meets your trading needs and enhances your experience. We're committed to providing assistance and finding the most suitable solutions for you.


