Ninjacators LLCReviews of ninjacators.com

Response from Ninjacators LLCOct 9, 2024

Hi Chander, We appreciate your concerns and want to assist you as effectively as possible. It seems that many of your requests have been submitted outside of our Customer Service Hours or as multiple inquiries at once. While we’re more than happy to help, we kindly ask that you keep your requests concise and within our operating hours for the best response time. Thanks!

Response from Ninjacators LLCOct 4, 2024

Hello, Thank you for sharing your feedback. Our team is dedicated to assisting you with the templates, and we will continue to work with you until the matter is fully resolved.

Response from Ninjacators LLCSep 26, 2024

Hi Michael, Thank you for your five-star rating and feedback! We’re glad you find our product valuable and apologize for the issues you’ve experienced with phone support; we are working to improve response times and appreciate your patience.

Response from Ninjacators LLCSep 26, 2024

Hi Kevin, We apologize for the delay in providing your login credentials, but we’re glad to hear our team was able to assist you! If there’s anything else you need, please don't hesitate to let us know.

Response from Ninjacators LLCSep 26, 2024

Hi Melinda, We're sorry to hear about your experience. It appears you've been in contact with our Support Team, and we have taken steps to ensure your access to the program and clarify how our tools are activated for licensing. We hope our assistance has resolved the issue, and we will follow up again to ensure you have a satisfactory experience. Thank you for your patience!

Response from Ninjacators LLCSep 26, 2024

Hi Brian! Thank you for your review. We apologize for any confusion; at Ninjacators, we specialize in creating third-party tools for the NinjaTrader platform. We do have specific support hours to ensure that we can provide you with dedicated, personalized assistance.

Response from Ninjacators LLCSep 26, 2024

Hi Rodney, Thank you for your review. We strive to offer our programs fully ready to use, along with available resources in your Member Area to help save time for our traders. Happy Trading!

Response from Ninjacators LLCSep 20, 2024

Hi James, Thank you for your review on our customer service, we're always happy to help!