Nialaya Jewelry Reviews | Read Customer Reviews of nialaya.com

Nialaya JewelryReviews of nialaya.com

4.6163 reviews
Jewelry & Watches
8215 Melrose Ave, Los Angeles, California

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Nialaya Jewelry

About Nialaya Jewelry

Danish-American founder Jannik Olander started Nialaya as a tribute to a Shaman he met on a life-changing journey through India. Inspired by spiritual insight and a deep belief in energy healing, he returned to Los Angeles with a vision: to create meaningful jewelry that channels personal power and intention.Rooted in a “Handmade in Hollywood” ethos, every Nialaya piece is crafted by hand in the brand’s Los Angeles studio using carefully selected pearls, gemstones, beads, sterling silver, stainless steel, leather, and precious stones. What began as a small collection sold to a renowned boutique in Beverly Hills quickly caught the attention of Hollywood’s elite. Nialaya soon became one of the most celebrity-endorsed jewelry brands in the world.Since opening its flagship store at 8215 Melrose Avenue in 2010, Nialaya has grown into a globally recognized name. From Los Angeles to Tokyo, its bold, boho-luxe designs have become symbols of individuality, style, and spiritual depth — more than jewelry, they are statements of purpose.

Nialaya Jewelry (nialaya.com) has 163 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: nialaya.com
Website: nialaya.com
Category: Jewelry & Watches
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nialaya Jewelry reviews

163 approved reviews, newest moderated first

Kasper
May 24, 2022
Good customer support
Fast replies and good service.
Response from Nialaya JewelryJun 13, 2022
Thank You we do our best. regards from Team Nialaya.
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Dia
Mar 16, 2022
Holdbare smykker
Har flere smykker fra Nialaya og oplever generelt at smykkerne er af rigtig god kvalitet. Det er de eneste smykker jeg har ejet som har holdt så længe og jeg kan stadig i dag ikke se på dem at de har været i brug næsten 24/7 i over et år. Jeg havde lidt udfordringer med en halskæde og at komme i kontakt med deres kundeservice, men modtog en ny halskæde og der var heldigvis bare sket en fejl som de fik rettet rigtig fint op på igen. Jeg handler gerne hos Nialaya igen.
Response from Nialaya JewelryMar 16, 2022
Dear Gia. Great to hear. We always strive to deliver the best possible quality and service. Looking forward to welcoming you at Nialaya again. Regards from Team Nialaya.
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Murphy K.
Mar 8, 2022
Falls apart and you have beads running everywhere while you chase them.
Hi , the item purchased was done in my partners name which is why you couldn't find it and also the other bracelets were purchased through a 3rd party. All in all your products are beautiful and it's the band where the beads run threw that appears to be the problem in my case . I apologise for my comments in regard to pricing and the private jet , but also i don't think sarcasm is the best reply either. I'd rather remove this review as i was mostly upset when the band broke and beads went down my driveway, you do sell beautiful items. So please accept my apologies as in the scope of things it was unnecessary. Regards Murph
Response from Nialaya JewelryMar 8, 2022
Dear "Murphy" I would love to have helped you with this if this had really happened. I did however not find your name in our system at all and I searched 8 Years back. All our Jewelry is handmade, all the beads are hand-drilled and polished individually by hand too which is why they are so shiny and beautiful. We used real beads not plastic. All our factories have been handpicked by me. They live up to the highest standards and fulfill our sustainability criteria and all our packaging materials stem from recycled input, We donate to Ocean Plastic Clean up & Reforestation. Despite that we offer LIFE TIME guarantee. If you had an issue you needed help with then we offer customer service and a chat service where you directly could chat with my Team here in Los Angeles. Reflecting on all of that I am sure you now understand that $150 is not expensive. Please feel free to check out Nialaya.com or email me directly if you need any help: [email protected] Regards from Jannik Olander - CEO
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Ash
Feb 26, 2022
Great service!!!!
Great service!!!!
Response from Nialaya JewelryFeb 28, 2022
Dear Ash, Thanks for coming by. We look forward to see you again soon. Regards from Team Nialaya
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Simo
Feb 2, 2022
excellent service
excellent service, prompt delivery on time as promised.
Response from Nialaya JewelryFeb 2, 2022
Dear Simo, Happy to hear you had a great experience. We do out best. Greetings from team Nialaya
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Ryan S.
Jan 15, 2022
By far my favorite jeweler
By far my favorite jeweler. I’m a loyal customer. I love the thoughtfulness and craftsmanship behind each piece.
Response from Nialaya JewelryJan 15, 2022
Thank You very much Ryan. We appreciate you as a long time customer and looking forward to welcoming you back soon. Regards from Team Nialaya
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Allergy & Skin S.
Dec 27, 2021
Amazing experience
Amazing experience, quality and customer service.
Response from Nialaya JewelryDec 27, 2021
Great to hear. We look forward to welcoming you back again.
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Juney S.
Dec 16, 2021
great and efficient service!
I emailed and received a response within a very reasonable amount of time - and they fixed a promo for free delivery without me even confirming once i pointed it out. super quick and efficient service! plus the products are amazing!
Response from Nialaya JewelryDec 16, 2021
Dear Juney, Great to hear we were able to help you. We look forward to welcoming you again in the future at Nialaya.com - Happy Holidays from Team Nialaya
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