NGCReviews of ngccoin.com

I was disappointed with my recent experience submitting ten coins for grading, which cost over $800. The process took an unusually long time, approximately two to three months, to receive results. Additionally, I believe the grading was inconsistent, as several coins were significantly undergraded. Notably, I submitted five Morgan dollars with clear DMPL or PL characteristics, exhibiting strong frosty cameo contrast. However, these were not graded as DMPL or PL, despite appearing comparable or superior to similarly graded coins in NGC and PCGS holders. This experience has led me to question the accuracy and reliability of the grading process. As a result, I would not recommend submitting coins to this service and advise others to exercise caution.

Took forever to get back world coins. Economy takes over 100 working days which is equivalent to 5 months! I sent them in the first of March. It’s now end of June. I called them they said they were graded, just waiting on the time ( 100 days) to run out. What? Never again.

The best company ever!

Bought a set of 1956-1964 proof 68 pennies from a third party 7 years ago. (Bought these and many other coins for my retirement, put them in my closet for the time when I did retire). I HAD the chance to sell them today, after taking them out, I noticed a 1958 penny in my 1956 tamper proof coin holder. After a half a day on the phone, I was told by NGC that it was the 3rd parties fault!! HORSE FEATHERS!! The reputation of NGC is they HAND certify each coin under magnification, then, there is another step where several PEOPLE review the first, after they agree, it is sent to another PERSON, who makes the final decision. Soooo... How does 3-6 people miss the date on the coin???then to put it in the holder!!!! DO YOURSELF A FAVOR AND IF YOU USE THEIR SERVICE, BE VERY CAREFUL, BECAUSE THEY WILL NOT MAKE IT RIGHT AFTER THEY SCREWED UP!!! They blamed the 3 party for their mistake!! PRETTY PATHETIC WHEN YOU HAVE TO BLAME SOMEONE ELSE FOR YOUR FAILURE.

After over 35 as a coin dealer in the UK and some dealing in the US, I have to say NGC, one of the best. I would say no better than the other top company, both deliver a great grading service and are excellent at spotting cleaned, or false coloured coins. The UK staff are very friendly, I deal with them over the phone, email and have met some at coin shows. I did once visit the US grading site in Sarasota, Florida, again very helpful staff. As far as coin graders go, they are perfect, but as far as customer service goes, they are the best. Of course, if I get a bad result I get frustrated, but I treat it as a learning experience and ensure I check better next time. They really have made the coin collection business much simpler and safer for everyone.

I have been a professional UK coin dealer for 15 years and I can honestly say NGC haven't got a clue how to grade coins. I have had superb coins come back as details with 'obverse cleaned' or 'scratched' and I have seen other clearly scratched or cleaned coins given a grade. They have no idea how to grade English hammered coins and furthermore the Sheldon scale was never designed for this purpose. I purchased an expensive coin from another UK dealer which had been previously slabbed by NGC as AU58 and had been graded as part of the offering from a large auction, but then removed. At the point of sale my customer asked if I could get the coin graded and, obviously confident that it would grade, I agreed. NGC then insisted on giving it a details grade - reverse damage, and no amount of asking and providing evidence of images from the auction would change their mind, they also insisted on charging me for putting it in a details slab. So what are we paying for? Consistency - no, accuracy - no, a good service - no. If NGC themselves are unable grade the same coin as gradable and not gradeable there is no hope.

We'll never buy another NGC slab. They are supposed to protect your investment but when their QR code generates an error and the hologram practically wipes off the case, the value of your slabbed coin goes DOWN - and they don't seem to understand this concept, which is worrying. Stick with PCGS.

I submitted coins for grading in 2024 January to NGC at the Florida FUN show. I paid more than US$3,500 for the submissions by a check. Reviewing my credit card statement I found out NGC also charged that amount on my credit card. NGC refunded that amount in several transactions. I had to ask for line by line accounting to clear up thi mess, causing time and inonvenience. I asked not to use my credit card on file any more. However, I found out the organization of CCG ( Classical Collectbles Group) where NGC belong to used my card again. They are very arrogant and behave like they are God's gift to earth.