NGCReviews of ngccoin.com

Turn into tarnish company. NGC have one of the highest fees in industry and provide worst service compare to another 3 major grading companies. Highest fees, turn around time awful, quality of service terrible. Coins can be send back not encapsulated even when they just cleaned, put fake coins in slabs, label errors. Even coins can arrive with lower grade after re-grade which is not possible accordingly to their policy that coins graded by NgC can not be over-graded (which is mean coins can’t be regraded lower).

I know that I’m not the only person out there that NGC illegally misgraded every single one of their 80 coins that I paid over $6K for Grading Services to be fulfilled that were not!! I cannot be the only one out there that paid for a numerical grade, mint errors and varieties and didn’t know that if they were cleaned? I would still have to pay for all 3 and only get an adjectival grade. I can’t be the only one who no one told this to and had to hear from other people when they got back! I cannot be the only one who NGC has bankrupt with their lying. I am looking for an attorney to file a class action lawsuit! I know that I am not the only one whose coins you have misgraded and bankrupt for paying for a numerical grade, mint errors and varieties. I know that I’m not the only one who didn’t know that if the coins were labeled “cleaned” or “environmentally damaged” that they wouldn’t get numerical grades, at all. I know that I’m not the only one was sent back a pile of coins, that they paid full price including mint errors and varieties for, in plastic…not even slabbed. I know that I’m not the only one who didn’t know that NGC would only grade a coin with an off center or rotated reverse die to a certain degree. I know that I’m not the only one who you have taken advantage of! You bankrupted me. I’m going to bankrupt you. Each and every single coin that I sent in is doubled die. Every single one. Maybe 1-2 that wasn’t. NGC is practicing illegal activity. NGC is not grading authentically or effectively, not even genuinely. NGC does not give a classification for a series of mint errors sent in bulk presented to them. The only way that I’ll ever see NGC? Will be in court in a class action lawsuit. There were so many mint errors and varieties; in series; even new that weren’t accounted for that I sent that should have been given a brand new classification? It makes me sick! What NGC is doing illegally? Makes me sick! They are taking advantage of people and having them shovel money down their throats even when they’re not fulfilling their duties that were paid for! This is illegal! They are not grading coins appropriately because they have such closed minds with people with such little experience that know nothing about coins struck on a different die or brand new theories. I had coins in my invoices that were without a doubt brand new VAM’s and doubled dies! Just review the photos! And then, the only reason that I know any of this is from the website! Because the invoice with 46 slabs and the invoice with 9 slabs? WORTH A FORTUNE!!!! SOME ONE STOLE OFF MY DOOR STEP BECAUSE NGC DIDNT EVEN ASK FEDEX TO GET A SIGNATURE FROM ME. ON TOP OF THAT? I bet an attorney would have all of these coins re-graded at no cost to me in addition to others who have been taken advantage of by NGC. So, now? I’m missing 55 VALUABLE slabbed coins and the only way that I can even see them is through the NGC page!!!

Horrible grades, not even close to what they should have been. As well as sabotage when I. Emailed them twice about what was taking so long. If their website would say that they had a month and A half turn around, it would be a different story. But it doesn't. It says 10 days a month later, of course I'm going to email. But I literally can't believe they ruined two of my coins that they didn't grade.

They simply won't give me my coins. I have been hospitalized indefinitely and they refuse to send my coins to me because they won't except my new address at the VA hospital.

I recently sent in a coin for grading and when it was returned it had errors on the label (Mechanical Errors). NGC honored their guarantee and paid for return shipping, correcting the error and performed quality control before shipping back to me for free. We are all human, errors happen. Nice to see a grading company honor their guarantee!

Awful turnaround times. My last batch of coins was submitted on 5/10/25, with an "estimated" turnaround of 30 days. It's been listed as "Scheduled for Grading" for more than 100 days. This is unacceptable, and I won't be submitting again.

Recently sent 5 mint error coins. They only graded one with a chip a error but paid for 5 errors. Sent message where double die on 4 coins. Doubling clearly visible with jewers loupe or coin microscope . The got charge duty on my own coins. So pissed

The company does as well as can be expected with the resources allotted. There are too many variables involved in assessing phenomena such as turn-around times but nearly 40 years since its inception, by all accounts, it's doing just fine. While your experiences my vary, a healthy perception of the coin-collecting public has unwaveringly put their trust in NGC. Having ridden the national circuit extensively, I am not at all surprised its Chat Board, in my assessment, is No. 1. I used to end my contributions with, "Man, I love this place!" Banned extensively, I still feel the same way and likely always will. P.S. Their custoner service reps are the politest people on the planet! if you collect coins, you're in the right place.