NFTYDoorReviews of nftydoor.com

Update: Aug. 19th, 2026: The multiple calls a day on lending keep happening and, it is maddening. I will update this everyday with the numbers. I am being SPAMMED daily almost 3x.day from last March 2025 and, it will NOT stop. I have done most everything to help lessen the SPAM but, it is not working. My next step is the court room. Here are the numbers that I am being spammed: 1-888-966-5434 - 3x each day. 1-844-927-5741 - every day for over 1 year 1-717-730-1437 - same format as the above. 3x/day for a year 1-866-499-7416 - everyday / same company 1-877-319-5736 - same as above This is ONLY Some of the numbers and the only lending company was Nftydoor.com who is also in partnership with TRUSS financial. THIS MUST STOP OF I WILL FILE A MOTION

Do not recommend. Zero customer service. Ancient technology. Committed to a funding date that they did not fund on. Worst experience by far. I will never use them again.

Kathleen and her team went out of their way to get me my loan I needed. Great attentive service the whole way.

I ended up getting a HELOC through them, but it was a really painful experience. The only way to communicate is via live chat, and the agents are dismissive and not responsive. And then when things got tough, they just ignored me. Definitely wouldn't recommend this service and won't be using it again. I used it through Neighborhood Loans, who white-labels the HELOC service to their customers.

There were so many hurdles with title in this process but HUGE shout out to Cristina Puchalski for her diligence and determination to see us through each one of them in a timely manner! She answered all our calls and all our emails. I am so thankful for her and would work with her again in a heartbeat!!

Words are not enough to express my gratitude and thanks for the excellent customer service offered by Kathleen Dodge. She has been pleasant, kind, patient and willing to offer her assistance throughout this process. I am truly thankful I began the HELOC application with this company. You are amazing Kathleen!

Excellent customer service.

NYFTY door is an absolute joke. Their technology is horrible. After uploading Income verification 6 DIFFERENT Times through their task links and then submitting by attachment via live agent chat.... they Still say they can't verify. Also using plaid to try and connect it says the names do not match because they used my full middle name on the application but the bank has just the middle initial so it kicks it out and their is no way for you to go in and change it. ABSOLUTELY horrible..t dealing with thei ineptness in technology