NFTYDoorReviews of nftydoor.com

Jeffrey C was very helpful. He went above and beyond helping me and the borrower to make the process easier, which provide exceptional experience for the borrower. Jeffrey C was also very patient and shows his expertise on the system and all avenue of his job.

Seth Cohen was a pleasure to work with, picked up the ball where we needed him to and helped get a tricky one out the door. Would 11/10 recommend Seth as an account rep or just a helping hand while navigating through an NFTY HELOC.

As a mortgage broker, I recently worked with this lender to obtain a HELOC on a challenging file involving unique income and a 3-unit investment property, definitely not your nice, neat, fits-in-a-box kind of loan! Other lenders I checked with using similar online platforms wouldn’t even consider the file because of the property type and/or unique income. This lender did. They listened, worked alongside us, and were willing to look beyond the automated system to find a solution. Once the income was approved, things moved FAST and we funded the very next day! Everything was handled electronically, communication was great, and most importantly, we accomplished our client’s goal. The client was shocked and thrilled! There was a bit of a learning curve for me in the beginning, but once I understood the process, it all clicked. Technology is great, but having real people willing to think outside the box? Even better. I would definitely use them again. And considering how fast this file funded, I can only imagine an “in-the-box” borrower might close in the blink of an eye!

Absolutely horrific and ridiculous. An entire month wasted for a simple refi of a heloc. Days without responding. Misinterpreted documents. The same documents repeatedly. Misinterpreted my 1st mortgage as a lien that requires payoff. Did not understand mortgage positions. Could not answer simple questions. Did not understand what a pace loan was. Asked repeatedly for documents that had been uploaded multiple times. It seems like it's driven by broken software that requires overview. However, those in charge of manual review, have no idea what they are doing, looking at, or understanding of a mortgage process.

Site was extremely user friendly! Quick turnaround time. Will definitely recommend to family and friends.

Great experience with my HELOC. Easy application

Things started out really rocky. One minute you have a go and think everything is fine. Then all it just went bad. But at the end of it all, Mrs Tami put in the work. She kept going and going until she got us back on track. I thank you again, Mrs Tami for all you did to get it done.

As a licensed loan officer, I have worked with many lenders, and unfortunately, my experience with this company has been disappointing. The process does not compare favorably to other lenders in the industry. The account executive assigned to my file appeared to have limited knowledge of the process, and the support team often took several days to respond to even basic inquiries. Additionally, the loan was initially approved, yet additional documentation continued to be requested as we approached closing. If the approval is still conditional, it should be communicated as such rather than presented as a final approval. Overall, the lack of timely communication, inconsistent expectations, and inefficient process made this a frustrating experience. Based on my experience, I can understand why many clients have expressed dissatisfaction with the company's service.