Nexus SmokeReviews of nexussmoke.com

Fast shipping and they stand by there products, quick answers, nice staff too

Hands down the best around! Their customer service is outstanding, communication is always fast, and orders are processed and shipped incredibly quickly. They’re reliable, efficient, and consistently go above and beyond. I wouldn’t shop anywhere else. Highly recommend!

The best there is!

They always have what I need in stock and shipping is so fast

Nexus team is always on top of every order. I have been a customer for a while now. Highly suggest.

I have ordered three times from this company. The first order was great. The second order I one pack of vuse pods that were great but the other three packs were old and dark brown. When I contacted the company to let them know of my issue, their response was that I needed to bring it to their attention with in 5 days of receiving the order. So I thought ok I will order again and when I received that order I got one pack that was great but the other two packs were old and dark brown. I contacted them about my order and told them I wanted to return the two packs that were old and dark brown. Their response was this is normal and basically can’t do anything! Their customer service is awful. I then contacted Vuse vape and told them of my experience and they are refunded me my money and having me send them the old dark brown pods so they can look into it. I will never use this company again and I would suggest anyone else to be cautious as they don’t stand by their products that they sell. It’s a shame!

I placed an order through Nexus Smoke and paid for it, but my order has still not arrived. I have been waiting for the order and have attempted to get an update regarding its status, but I have not received a satisfactory explanation or resolution. At this point, I am very concerned because I paid for an order that I have not received. I understand that shipping delays can happen, but the lack of a clear resolution is not acceptable. I am now considering contacting my card company to dispute the transaction and reporting the matter to the appropriate consumer-protection authorities if I cannot get this resolved directly with the company. I am posting this review so potential customers are aware of my experience and can make their own informed decision before placing an order. I hope Nexus Smoke addresses this situation and provides a resolution.

Quick process. Great customer support throughout. Very attentive and great value pricing.