NexampBuilding the Future of Clean Energy
Nexamp (nexamp.com) has 729 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Bruce E.
All done on line, just asigned a solar, hoping the rest of my experience is as easy.
Response from NexampAug 2, 2024
Hello Bruce, we are so glad you are a part of Nexamp and have enjoyed your experience. Now that you've been added to a live solar farm, you're getting closer to seeing your credits applied and saving on your annual electricity costs! Thank you for your support and for being a Nexamp subscriber.
Nancy P.
My payment was a few days late due to a declined card. Nexamp deftly walked me through my issues. The support I received was quite impressive and excellent. No worries about losing my spot on the solar grid now!
Response from NexampJul 31, 2024
Hello Nancy, thank you for your kind words! We're thrilled to hear that our support team was able to assist you. Ensuring our customers have a seamless experience, especially in situations like payment issues, is a top priority for us. If you have any more questions or need further assistance, we're always here to help.
John D.
Nexamp community solar works great. My only complaint is it took 3 years to activate.
Response from NexampJul 31, 2024
Hello John, thank you for sharing your feedback. We're delighted to hear that you're enjoying the benefits of Nexamp community solar. We understand that the wait for activation was longer than expected, and we appreciate your patience. Our goal is to ensure that every customer has a positive experience, and we're continuously working to improve our processes. Thank you for being a valued member of the Nexamp community!
Ann S.
If they feel there is an update we need to be aware of (ComEd billing issues) they send an email to keep me informed. If I have a question, they reply to my emails quickly. I appreciate the communication. PLUS I save money on electricity by doing nothing except paying two different bills.
Response from NexampJul 29, 2024
Hello Ann, thank you so much for your wonderful review! We're thrilled to hear that you're happy with our service and the communication you receive from us. Keeping our customers informed and addressing questions promptly is very important to us, and we're glad that it makes a difference for you. We're also happy to hear you are recognizing savings. Your feedback is incredibly valuable and motivates us to continue providing excellent service.
Dale
Communications is exceptional! You actually talk to real people who explain the program in simple terms that anyone can understand.
Response from NexampJul 29, 2024
Hello Dale, thank you for your glowing review! Our team is dedicated to providing exceptional service and ensuring that our customers fully understand the program. If you have any further questions or need assistance, we're always here to help! Thank you for being a Nexamp subscriber.
Clinton S.
Answered one of these for you last week. Go look at that one! I seldom do reviews! Obnoxious waste of my time
Response from NexampJul 29, 2024
Hello Clinton, thank you for your review. We appreciate you taking the time to share your thoughts. We apologize if our review request felt like an inconvenience. Your input is valuable in helping us improve our services and assist potential customers in making informed decisions. These requests are completely optional, but we thank you for your time and support.
Michael
Sign up process was straight forward and easy. Sorry I didn’t act sooner. I am please to be helping Maine reduce its carbon footprint.
Response from NexampJul 29, 2024
Hello Michael, we are thrilled you have joined Nexamp and feel strongly about our mission of reducing your carbon footprint and utilizing renewable energy. We are here to assist as needed moving forward. Thanks again for being a member of our Nexamp community!
Cammy A.
Communication was good
Response from NexampJul 29, 2024
Hello Cammy, thank you for taking the time to share your thoughts. Our team works hard to ensure all our customers stay informed and have a positive experience. We are glad you are enjoying everything and appreciate your support as a Nexamp subscriber!
