Tressa
Great job
Jenny did a great job taking care of my ETICKET issue

Welcome to New York Theatre GuideYour premier guide for all things Broadway and beyond since 2003. We’re your one-stop shop for tickets, news, reviews, and information on the best experiences and culture in New York City. At New York Theatre Guide, we are passionate about theatre and dedicated to bringing you closer to Broadway, Off-Broadway, and all kinds of cultural experiences from across the city of New York. Our mission is to provide all theatre, arts, and culture enthusiasts with the most reliable, up-to-date information, reviews, and ticketing services, to help you plan unforgettable experiences.Why People Turn To New York Theatre Guide:🎟️ Show Tickets: Explore all events currently on sale and conveniently buy tickets to your favorite shows directly from our site.📰 Latest Theatre News: Stay informed with the latest happenings in New York's vibrant theatre scene.💬 Comprehensive Reviews: Read in-depth reviews from our team of experienced critics.👀 Theatre guides: Get insights and tips for enjoying the best of New York theatre. Check out our complete Broadway theatre guide for information on buying tickets, planning a theatre trip, and seeing Broadway’s best shows.🎡 Beyond Broadway: Discover guides to New York City’s various neighborhoods, historic hotspots, and most popular attractions. Find out how to build a day, a weekend, or a full itinerary around your theatre trip, or discover and get tickets to cultural experiences beyond theatre, tailored to your interests.✅ Trusted by Theatre Enthusiasts: Trusted by over 200,000 readers each month, from avid theatre-goers to first-time visitors to New York, our site provides reliable, comprehensive, and engaging content that enhances every aspect of your theatre experience.Our dedicated team of New York-based writers and critics work tirelessly to bring you the best content. We are all theatre enthusiasts who live and breathe the art, ensuring you get the most insightful and engaging coverage. Like you, we share a
New York Theatre Guide (newyorktheatreguide.com) has 799 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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799 approved reviews, newest moderated first
Tressa
Jenny did a great job taking care of my ETICKET issue
Janet M.
I made a mistake purchasing my tickets and were able to easily cancel them and receive a voucher valued at 80% of the original price. My original query was answered promptly online and I was then able to cancel the tickets via the chatbot. A very simple online process. Would recommend this company.
The Paxton M.
It was the worst show that i have ever seen, my grand children and i left the theater half way through the show. Very disappointed!
Response from New York Theatre GuideMar 25, 2025
Hi there, I'm truly sorry to hear that the show did not meet your expectations, we understand how disappointing that must have been. As a ticketing platform, we facilitate the purchase of tickets but are not involved in the production or performance itself. If there’s anything we can do to support you regarding your booking journey, please don’t hesitate to reach out to our customer support team. We’d be happy to assist. Kind regards, The NewYorkTheatreGuide team
Theresa W.
Best experience in seeing 40 years of Broadway! Ms. McDonald and her outstanding cast had all of us gasping!!! BRAVA! Therese /Fresno
Virginia M.
Excellent service & feedback re: tickets already purchased. Timely & very helpful! Thank you!
Paula R.
First trip to NYC and wouldn't have been complete without a Broadway play! My granddaughter chose The Great Gatsby. Great choice! We were believably transported to the time with the sets and costumes of the day. The singing and dancing were top notch (loved the tap dancing). The actors were believable - we felt the emotion on display within ourselves. Everything about the experience was wonderful. Thank you.
Dorothy S.
Awesome! The music, songs, dances, costumes, and stage scenery are the stuff Broadway is made of! Superb cast! The Broadway Theatre is beautiful.
Maria
I texted Customer Service and Tavi responded. I was afraid I booked the wrong seats. Tavi assured me she would check with the theatre to find out. She did and assured me everything was ok. She was a great customer service rep!