Sarha S.
It was awful I had to go get another 5…
It was awful I had to go get another 5 hour from somewhere else the test kept freezing and making me start over then failed me when I didn’t even get a chance to answer any questions
Response from New York Safety CouncilJul 16, 2026
Hi Sarha, we're truly sorry your experience fell so far short of what we aim to provide. That kind of frustration is not what we want any of our learners to go through, and we sincerely apologize. We really appreciate you taking the time to share your feedback — it helps us improve, and we'll use it to make the experience better.




