New York Safety CouncilNew York Safety Council provides 100% online driver safety courses, including defensive driving and driver education approved by the New York State Department of Motor Vehicles (NYS DMV). We make it simple for learners to meet licensing requirements, reduce points from their driving record and save on car insurance.
New York Safety Council (newyorksafetycouncil.com) has 369 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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369 approved reviews, newest moderated first
Perry
User experience was better than AAA course. Discounts are available .
Response from New York Safety CouncilJul 16, 2026
Thank you so much for the kind words, Perry! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
Sue
I wish they went back to the easy signups especially for us Seniors who have taken this course for years. The new sign up isn't for Seniors. Very frustrating and I for one cancelled before I ever got to take the course. Now my insurance went sky high.
Response from New York Safety CouncilJul 16, 2026
Hi Sue, we're so sorry for the frustrating sign-up experience. We understand how important it is for the process to feel simple and accessible, especially for returning learners. Please know we're always here to help if you decide to come back — we'd love to make it easier for you!
Marilyn R.
Some of the modules were way too long. Even them out more. Some of the quiz questions were not focused on good driving, ie, to know the statistics for a quiz question is not pertinent. To know what they mean is far more important. Don't ask specific statistic questions. Signing in and out was more confusing/difficult this year. When I signed up for the course, it didn't mention what "Fusion" was. It took a bit to figure it out. Once I did it was easier to navigate the course. Don't assume everyone knows the technology of the course. Simplifying the directions to sign up, sign in/out and maneuver the course would be so much more helpful. More guidance to do that would make it a more pleasant course.
Response from New York Safety CouncilJul 16, 2026
Thank you for taking the time to share your feedback, Marilyn. We understand the paced sections can feel frustrating, and we appreciate your patience in working through the course. Your comments help us improve the experience for everyone.
Jeff
It was an in-depth course. I really enjoyed that. It's not very user-friendly As I'm reading it or listening to it, it shuts off constantly and that's just stupid. In addition when I go back to it, which is like in 30 seconds it resets the conversation so I have to try to figure out where I was in the course as opposed to having it stop right there with the red line you know what I'm doing, but it doesn't one time I think in the fourth module it kept it going and did not erase where I was I have no problem with the questions. I have no problem with the security. I have no problem with voice recognition. But it's not user-friendly and unless you're actually taking the course, you don't have any idea how annoying it is So I think every member of your staff, especially your technical people should take it once a year not every three years but once a year to see how frustrating it is I will see you in three years. Unless I will go find a live class to attend.
Response from New York Safety CouncilJul 16, 2026
Thank you for the feedback, Jeff. We're sorry to hear the course was disrupted by shutoffs — that's frustrating and not the experience we want for our learners. We appreciate you bringing it to our attention and are working to improve platform stability.
Mother W.
completed well-organized and presented training modules
Response from New York Safety CouncilJul 16, 2026
Thank you so much for the kind words, Mother Webb! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
Great D.
It was easy to use.
Response from New York Safety CouncilJul 16, 2026
Thank you for the wonderful feedback! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!
David V.
Clear and simple but WAY TOO LONG (which may be a state requirement?)!
Response from New York Safety CouncilJul 16, 2026
Thank you so much for the kind words, David! The course length is indeed set by state requirements to ensure it counts toward your driving record. We appreciate your understanding and are glad you were able to complete it. We look forward to serving you again!
Jacqueline J.
It was easy to use
Response from New York Safety CouncilJul 16, 2026
Thank you for the wonderful feedback, Jacqueline! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!